Reviews
Mr. Carl Ryan Sandy
Amy was very professional and helpful. She took me in asap and my truck had it's services done in a timely manner! Impressive service rep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carl, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Repairs not good
I brought my jeep in a major radio issue and the issue wasn't fixed. I was told that it's a software issue and I should bring it back in October. This was my third time at the dealership to deal with this same issue and I live 45 minutes away so to have to continously bring it in for this problem isn't good business.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stephanie, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Stephen Bell
I had a service appointment for 9:30 in the morning I arrived at 8:30 to drop off my truck for an oil change tire rotation wiper blades and look for a small leak in one of the tires I returned at 12:30 and they still have not taken my truck to do anything. I asked for my keys back and I am looking for a new facility to take my truck to for service.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Stephen, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2116 to discuss what we can do to help.
Teacher
My service was Great! Everyone was very welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bette, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome
Very easy process . Sabrina and Walter made sure I got the vehicle I wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brandon, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus! If you have any further questions, please give us a call. We're always happy to help!
Jimmy
Amy (service department) and Dan (technician) are awesome! I would like to nominate them both for employees of the month. The service was awesome, timely, and very much attention to quality work and effort on our Jeep! They are an asset to Auto Nation, and I will recommend them highly to my friends and patients! Thank you Amy and Dan, Jimmy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Computer update
Service should have been done when I had the engine completely redone in September for over $8000.00 Was a computer update which I had to pay $100.00 and towing for over $260.00 to your shop. Not happy.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (706) 522-2116 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
They were amazing !!!
I would recommend anyone to go the for a car and if you do ask for Cameron he?s Amazing . Great customer service!!! They will try to help you get what you want!! Love this place .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shanna, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus! Thanks again for the recommendation, and have an amazing day!
Great service
Very polite service. Came in and it took two hrs I was expecting at least 4
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us a response, Carlton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change and tire rotation
Was advised the service would take about 45mins and that I would be called when my car was ready. I was never called as well as it took about 3hrs.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Keon, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2116. We hope to hear from you.