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Joe Machens Toyota

(1,566 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (573) 303-3448 (573) 303-3448
Used (573) 818-2054 (573) 818-2054
Service (573) 818-3419 (573) 818-3419

Reviews

(1,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Toyota from DealerRater.

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It was a pleasure to work with Gary Willis. He was...

It was a pleasure to work with Gary Willis. He was friendly, knowledgeable, and was keenly interested in our total satisfaction. There was no pressure to buy our Prius or add-on's after the sale. We were so impressed with Gary that we will be returning to purchase a second Prius for our household.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gary Willis has service our family for over 20 years -...

Gary Willis has service our family for over 20 years - 10+ Toyotas. Gary is always prompt, diligent to our requirements and honest with us. We fear Gary's retirement when we are forced to find a salesperson as competent as he.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gary was recommended to me several years ago, since then...

Gary was recommended to me several years ago, since then I have bought three new cars from him. I find him very knowledgeable, and it is a pleasure dealing with him, both during and after the sales. He has been quite helpful not only with the sale, but scheduling the service afterwards. Charles Boydstun

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have lived in Columbia since 1977 and only bought one...

I have lived in Columbia since 1977 and only bought one car in Columbia since then. Why? Because sale tactics, personalities and prices were not as good as I could get out of town. A friend referred me to Dan Kellar who then had Gary Willis work with me to show me what they had. I was delighted and surprised with how I was treated and felt very comfortable. I bought a car very quickly! Follow up and service since then has been terrific. I will be back to buy more and I have referred two people looking for cars to Dan and Gary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Warren is great to work with. It is obvious he is...

Warren is great to work with. It is obvious he is passionate about his work and dedication to customer satisfaction. He even helped my husband plant a "little surprise" as we picked up our new car on our anniversary. I would definitely recommend Warren to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Warren did his best to find us a good car at a price we...

Warren did his best to find us a good car at a price we could afford. We're very pleased with the car and with the service. We'll be back when we need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have purchased two cars from Gary Willis and trusted...

I have purchased two cars from Gary Willis and trusted him to help my daughter choose a car to buy. And...he rides a Harley, what more could you want in a friendly, helpful, trustworthy friend and salesperson?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall Great Experience. It was a no hassle experince...

Overall Great Experience. It was a no hassle experince from the beginning. My saleman Gary willis made the whole process increadibly easy. I highly recommend Gary to all my friends and fmaily when they are in teh markey for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gary is an outstanding salesman with knowledge in every...

Gary is an outstanding salesman with knowledge in every area. It is rare to find a salesperson who knows the mechanics of the car as he does. Too bad he's married; I like him a lot. We were looking for a car for our son attending college there. Terri Bryant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Warren was an excellent salesperson, his knowledge of...

Warren was an excellent salesperson, his knowledge of the Toyota truck line was exceptional. He was friendly, listened to my concerns and followed up with specific answers i had relative to models and manufactor warranty. Without hesitation, I would strongly recommend Warren to family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.