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Joe Machens Toyota

(1,566 reviews)
Visit Joe Machens Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (573) 303-3448 (573) 303-3448
Used (573) 818-2054 (573) 818-2054
Service (573) 818-3419 (573) 818-3419

Reviews

(1,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Toyota from DealerRater.

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Working with Gary was an excellent and easy experience. ...

Working with Gary was an excellent and easy experience. I would definitely recommend him to anyone who is looking at buying a car over the internet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My last two cars have been from Joe Machens Toyota, and...

My last two cars have been from Joe Machens Toyota, and each time, our service has been outstanding. I worked with Warren Byington for my current vehicle, and he has been very accomodating throughout the process. He even schedule my 5,000 service appointment for me! I would definitely recommend both the dealership and Warren to anyone seeking a new/used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Warren made my new car buying experience stress free and...

Warren made my new car buying experience stress free and fun! He is always in good spirits and extremely helpful. I would send any friend, family member or stranger to see him at Joe Machens Toyota. The prices are unbeatable and the service is outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have know Gary Willis for close to 20 years. He is a...

I have know Gary Willis for close to 20 years. He is a great guy and very good friend. He has helped me twice when I was looking for automobiles for my family. He went out of his way to help me get a pickup truck and I was very pleased with the deal he got for me. I have recommended Gary to all my friends and I have also been very pleased with the service I have recieved at Joe Machens over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My boss went in to meet with Warren. He really enjoyed...

My boss went in to meet with Warren. He really enjoyed speaking with him. Warren is professional and very likeable. He makes you feel comfortable and not pushy. My boss is now looking at two vehicles that he wants to purchase from Warren for our company. I would definitely recommend Warren Byington.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of my Best Buying experiences. Really appreciated...

One of my Best Buying experiences. Really appreciated Warrens help working with my schedule and bringing the cars to one location without having to drive to all the Machen's dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

He was aware we were just shopping and not ready to buy...

He was aware we were just shopping and not ready to buy but very professional, knowledgeable, and no pressure. That's the only type from whom I would buy and Gary set the standard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gary Willis and the others at Joe Machens Toyota were...

Gary Willis and the others at Joe Machens Toyota were extremely helpful in helping me to lease a car. I appreciated their concern for my situation and their efforts to get me into a car at a price I could afford. It was the first time I've ever been to a dealership where I didn't feel pressured to buy a car right away. I never once heard the phrase, "What can I do to get you into this car today?" uttered, which was a huge relief. Gary and the staff made buying my first car less of a headache than anticipated. And for that, I will always be thankful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You would be crazy to buy a car from anyone else. It is...

You would be crazy to buy a car from anyone else. It is rare to find someone who is truly interested in helping you and not just wanting to sell you something. Warren knows his stuff. I would highly recommend contacting Warren for your next automotive purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I will continue to buy from Joe Machans because of Gary...

I will continue to buy from Joe Machans because of Gary Willis. He is extremely knowledgable, courteous, will go above and beyond to help you, regardless if you end up buying a car from him. I have purchased 3 vehicles from him. Gary does whatever it takes to make your car buying experience a pleasant one. I would recommend him to anybody!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.