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Joe Machens Toyota

(1,555 reviews)
Visit Joe Machens Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (573) 303-3448 (573) 303-3448
Used (573) 818-2054 (573) 818-2054
Service (573) 818-3419 (573) 818-3419

Reviews

(1,555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Toyota from DealerRater.

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Another easy car purchase from Dean

Always love working with Dean. He has always gotten me exactly what I want. I think this is the 5th car I have purchased from him and will defiantly come back to him next time. Thanks Dean!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pain free wonderful experience

Purchased a Toyota Camry from Lori in the beginning of the year. I was blown away when she not only found something way nicer than I had originally been looking for but also handled all of the work in making sure the process was as simple as just a few signatures and 15 minutes out of my day. A+ Service with a sincere desire to help people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

2016 Ford Edge Sport

Purchased a 2016 Ford Edge Sport. Inquired about an oil light concern on the Carfax report. Becky Lynch indicated the light wasn't turned off at the last oil change. I had my dealer pull the Oasis report to find that what really happened was the engine was found to be 4.5 quarts low on oil. A very short time later, the cylinder heads had to be replaced to resolve the issue. Something that was very clearly listed on the paperwork (being 4.5 quarts low on oil when in for the light and then the cylinder head replacement) as the repair was performed at Joe Machen's Ford. This was never disclosed to me. I was originally told I could return the vehicle if it wasn't "everything Becky said it was." The tune changed when I pushed the issue. I was referred to Luke Stephen who was not willing to help and failed to return phone calls when he said he would. You form your own opinion of this situation based on this information. Buyer beware.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jesse is the bomb!

I have bought two RAV4s from Jesse. He's always helpful and pleasant and helps me get the car I want for the deal I want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

5 star Car Gal

Lori is amazing! She has a fabulous taste in the best car for your needs! She has a positive attitude in selling vehicles! Lori is fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jesse helped me get a great deal. Jesse took time to explain

Jesse took time to educate me on my Tundra. He was also good to follow up with me. I appreciate his honesty. I would buy from him again. He helped me get a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jesse Abbott

Friendly, personable, knowledgeable! Not the "typical car salesman". Jesse really went the extra mile to make my cat buying experience a positive one! Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The best!

I've talk to Lori about new truck a few time. Very knowledgeable and professional! So she will be the one I will be see when I'm ready to buy. I would also recommend her to any of my family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Lori is the best

Helpful, goes above and beyond to make sure we got the car we wanted! Spent as much time as needed and very knowledgeable about the vehicles which we were looking at. Didn't act like we were wasting time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent to work with

Lori gave excellent service I would recommend her to anybody. I would send my friends and family to her just because of her ability to appreciate a customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.