Reviews
2012 Jeep Liberty
Purchased a used vehicle. Experience was great. Jesse Wade was great and a big help to me. All of the employees I dealt were really helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the five-star review, Jesse! Congratulations on your purchase! We appreciate that you chose us as your dealership and will make sure to thank Jesse and the team for taking good care of you. Please let us know if we can do anything else for you!
Easy New Car
We arrived On Saturday And Left with A Great Used car on Thursday Very relaxed sale. Bob Thennes was knowledgeable about the car we were interested in and we went home with . Great no pressure buying experience. We felt like a person and not a sale!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to learn that you had a positive experience working with Bob. He was happy to help you and share his expertise. Come back anytime for your future vehicle needs!
Great experience
Jesse did a great job in answering all our questions. He never pressured us or asked us questions that make some consumers uncomfortable. Thank you for your patience and professionalism. We will be back! For the staff supplying my son cake, water, calendar and the TV remote, thank you! He had a blast and never asked us to leave. It really enhanced our experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five-star experience with us! We're delighted that you and your son enjoyed your visit with us. We appreciate you taking the time to post a review. If you need anything else in the future, then please don't hesitate to reach out to us. We are always happy to help!
Bob was very helpful and knowledgable, made it simple!
Easy to work with ,good trade 1st time no going back and forth wasting time, dealership was clean and modern, very professional!! would recommend highly!! Even filled the tank and detailed the truck to perfection!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to know that we made a memorable impression on you. It was our pleasure to assist you and ensure that you were happy and satisfied. We appreciate your feedback and business. Please reach out to us if you need help with anything else.
Unlike other dealers
I truly can’t express what a pleasure it is dealing with a car dealership that treats you like a human and not simply a potential sale. Everyone at Ken Pollock Ford/Lincoln was attentive, responsive, and easy going. No extraneous details and no pressure. They worked through each detail with me rather than keeping it behind the curtain like most dealers do. The professionalism and politeness of the crew is second to none. Thanks for the great experience KP Ford/Lincoln!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thanks for sharing your five-star experience with us! We appreciate your feedback. Please let us know if we can assist you with anything else.
Very good service
My experience at the dealership was excellent. Everyone we met was very nice. There was no pressure in buying anything and you feel very comfortable there. Would definitely recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation! We're glad that you had an excellent experience with our team. We truly appreciate the feedback. If you need anything else, then please let us know.
Fantastic experience!
I was given a great deal on my trade-in and was able to take the car home to be sure I loved it before buying! Murad and all staff were friendly and great to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're absolutely delighted that you had a fantastic experience with us. It's great to know that your trade-in and purchase process went well. We look forward to telling the team your compliments. We hope to serve you again in the future.
Very nice experience dealing with the staff. Very informativ
A great experience dealing with the staff of Ken pollock. Very satisfied with our purchase and customer service. This is our third Ford purchase and we have always been happy with them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to recognize our team! It's great to know that you've had multiple experiences with us that left a great impression. We appreciate your feedback, and we look forward to assisting you for many years to come.
Repeat customer!
Thanks for another amazing deal! This is my third vehicle purchased from Ken Pollock! Always nice and friendly staff! Special thanks to the best salesman Bob Thennes!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Becky and Lee, Thank you for your outstanding review. We are thrilled to learn Tyler, Rob, Bob, Bill, and Mark assist you through the process. Congratulations on your brand new 3rd vehicle. We look forward to seeing you again in the future.
Ford F-150
Ken Pollock Ford Lincoln creates a haste free experience. They do a great job asking questions and more importantly listening to your response. I have purchased several vehicles here and highly recommend it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! It's great to know that we create hassle-free experiences and listen to your needs. We look forward to helping you pick out your next vehicle when you are ready.