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Friendly Acura Of Middletown

(333 reviews)
Visit Friendly Acura Of Middletown
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience at Friendly Acura

Davidson made a last minute car buying experience seamless. He took time to help me pick out a vehicle to my specifications. There was no pressure to make the purchase. Even with a last minute change of mind on the type of vehicle, this was met by Davison and Conrad with understanding and a little bit of humor. Once my final decision was made on the vehicle, details related to the purchase were explained clearly and straightforward. Everyone there was friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience!

Had never visited Acura of Middletown before. Decided to visit late on a Monday, kept staff beyond regular closing time, and ended up making a deal that night. Picked up car on Wednesday evening. Very seamless experience due to very attentive employees.... receptionist, sales, and closing staff, were all well trained and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place

Very good place to buy a car. Everyone was friendly and professional. Best place I ever bought a car from. Stay away from the other bait and switch dealerships and shop here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place to get your Acura

Joe Gil was amazing!!! Was in and out no haggling straight forward got me in my new MDX with a great price!!! This has been my third Acura from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mdx service

I was able to get an appointment to fit my schedule. The staff was friendly. I did not wait long. I had a good experience and will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing!

Everyone was very friendly and made everything simple and fast with the best deal they could give me! Definitely recommend Friendly Acura! Love my RDX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Getting a oil change

I was very satisfied everybody was nice definitely recommend it my oil change was done fast they checked over everything for me and gave me a good advice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Consistent Quality, Consistent Professionalism

I have been a customer of Friendly Acura for 11 years. My recent experience at Friendly Acura was March 2019 with Eddie Vasquez and his team. Eddie was knowledgeable, patient and kind. He focused on my needs and listened to my questions and requests as a RDX lover. As many consumers I work hard for my money and demand excellence and quality. I want the best bang for my buck and Eddie did not disappoint and he delivered! Check him out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worth the trip from anywhere!

Never thought I would write a review for a car dealership - however Friendly Acura warranted one. Seth our salesperson was exceptional from the first handshake to following up with us after the purchase of our vehicle and every step in between. He treated us like we were his only customers giving us 100% of his attention at all times. And when we had a concern he introduced us to Kevin the service manager who personally went out of his way to make sure our concerns were addressed. We live two hours away from Friendly and there are several Acura dealerships closer -however, none offer the quality of service this dealership showed us. We wouldn’t hesitate to take the ride down to purchase another car from Friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Acura RDX

Our buying experience was very easy. Gary took the time to go over all the car features with us. We never felt rushed and were encouraged to ask as many questions as we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.