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Jim Ellis Buick GMC

(1,936 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
Used (855) 366-3786 (855) 366-3786
Service (866) 880-4191 (866) 880-4191

Reviews

(1,936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Buick GMC from DealerRater.

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Hugh Larsen was my sales rep and he did an amazing job

Hugh Larsen was my sales rep and he did an amazing job getting me into a brand new 2025 hummer ev suv. He literally even hand delivered one of the keys to me! Really recommend Hugh!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC. Thanks again for the recommendation, and have an amazing day!

They were fast and very professional.

They were fast and very professional. They even got us a rental for 3 days to use until our car was ready.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Very friendly staff, willing to work with me and make a

Very friendly staff, willing to work with me and make a deal happen. They followed up and made sure everything was good

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Chris Curry was our salesman, outstanding customer

Chris Curry was our salesman, outstanding customer service . I highly recommend Jim Ellis Buick GMC.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

I’m very pleased with my overall dealership experience.

I’m very pleased with my overall dealership experience. My salesman answered all my questions and concerns. Everyone at the dealership was very respectful and friendly. By far better than any dealership I have been to. Thanks, Jay Hines

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Very professional same person did not try to force you

Very professional same person did not try to force you into buy something find age work with you and gave you the best deal possible

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us!

This was our first lease, and Juan made it easy start to

This was our first lease, and Juan made it easy start to finish. When we found a few minor cosmetic issues with the vehicle, Juan went out of his way to make sure everything was taken care of to our complete satisfaction!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC.

The salesman were very kind and patient.

The salesman were very kind and patient. Mr. Stacey kindly answered all of my questions and respectfully responded and executed my requests. I am thankful to have worked with Jim Ellis after the devastation of my car being totaled. Thanks Jim Ellis!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Easy to work with and was quick to understand my needs.

Easy to work with and was quick to understand my needs. They were busy when I first visited, so I waited longer than expected for having an appointment.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Stacy, Patrick, And Joe Treated Me Very Well And We Got A

Stacy, Patrick, And Joe Treated Me Very Well And We Got A Deal Done ASAP And I Appreciate it Alot And Is So Thankful For Them Brothas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!