Reviews
Was on my way to hospital to visit my son my Ram truck
Was on my way to hospital to visit my son my Ram truck ran very hot was able to get it cooled down and dropped wife off at Emory hospital at 4:45 Saturday evening call Jim Ellis they had Hugh Larsen waiting on me arrived at dealer at 5:15. That man and his crew had me back on my way to hospital by 8 paid me more than truck was worth and got me a payment I can handle. Didn’t get truck washed until Monday night and noticed two kinda small dings in fender called Hugh he had drive back out there and had me back on road happy with washed truck by 2 just a all around Professional Operation all the way around keep up the great work
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
Always great and prmpt service, very profesional and
Always great and prmpt service, very profesional and great price too, not planning to go nowhere else. Very pleased!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
I love the fact that a video was created to show me what
I love the fact that a video was created to show me what needed to be done and everyone’s kindness.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Quick service and quick response, very nice and kind
Quick service and quick response, very nice and kind service providers. Educated on vehicle knowledge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dealership was very easy to deal with and worked hard
The dealership was very easy to deal with and worked hard to make our deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales people were fine, meeting with finance person was
Sales people were fine, meeting with finance person was not. Was sent to Cadillac dealership for payment. Sat for over an hour before finally texting Juan to see if I had been forgotten. Juan got papers printed for me to sign and I met with him again and he took care of payment in 10 minutes.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I came in to get my windshield wiper replaced, and the
I came in to get my windshield wiper replaced, and the service was excellent! They were able to take care of it quickly and even provided me with a ride back to work while my car was being worked on. By the time I got off work, my car was already finished and ready to go. The entire process was smooth and hassle-free. I truly appreciate their efficiency and customer service. I’ll definitely be coming back for any future car needs!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I received nothing but awesome care from the time I
I received nothing but awesome care from the time I called to let them know what the problem was to getting a rental car to go home to get my car fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC
Professional and very friendly customer service and
Professional and very friendly customer service and support every time we service our vehicle there at that location
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
I appreciate that they are customer focused and
I appreciate that they are customer focused and respectful. When I take my vehicle in for service, I feel it will be given the attention it deserves!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!