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Jim Ellis Buick GMC

(2,023 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
Used (855) 366-3786 (855) 366-3786
Service (866) 880-4191 (866) 880-4191

Reviews

(2,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Buick GMC from DealerRater.

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Larry was quick to respond, accommodating, and did

Larry was quick to respond, accommodating, and did everything I needed to close the deal on my truck!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC.

Extraordinary experience I came down from River Ridge

Extraordinary experience I came down from River Ridge Louisiana. Greatest experience I've ever encountered at a car dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience!

Consumer response

Only dealership I'll use

Service department continues to disappoint.

Service department continues to disappoint. From the added fees, unnecessary suggested maintenance items (they recommended a cabin air filter-I changed it 2 weeks prior), they don’t care. You have to leave a vehicle for 2-3 for the “privilege” of them looking at it. Their $1,700 repair estimate was done for $350 elsewhere. I’ll be taking my future car purchases and service elsewhere.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

DeWayne Ivory was very professional and attentive to my

DeWayne Ivory was very professional and attentive to my needs from start to finish with my truck.....

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

If you are in the market for a new Buick, please go to

If you are in the market for a new Buick, please go to Jim Ellis. Not only will you find exactly what you’re looking for, you will also find that Jim Ellis has the best employees from sales to service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

It was simply a first class experience from the test

It was simply a first class experience from the test drive until signing the he closing paperwork.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

It was a pleasure working with Brian Leggin.

It was a pleasure working with Brian Leggin. Very professional and easy to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Chris was great to work with!

Chris was great to work with! Had the car ready for us when we arrived and made the deal work for us!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thank you again for choosing Jim Ellis Buick GMC and we hope to see you again.

Chris was a pleasure to work with!

Chris was a pleasure to work with! He was knowledgeable and helped my husband and I buy the car if my dreams! Thank you, Chris!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Teresa, thank you for your kind review; we are happy to pass along your comments to Chris here at Jim Ellis Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Jaylan Jackson is the man!

Jaylan Jackson is the man! Very helpful getting my wife into a Tahoe on budget in a quick turnaround. Thanks again for a great experience!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. Thank you, and have a fantastic day!