Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

Did a good job on the brakes but didn't solve the initial problem. Still have "pressure release" at the bottom of braking. Maybe something to do with the Speed Sensor on top

I was disappointed with the car prep. Also the odometer said 77,000 but the trip meter said 82,000 so im not sure whats going on there.

Best car buying experience ever. Justin Kim is amazing. Very helpful and responsive. He made sure all of the coordinating was very smooth and stress free.

Julie is amazing. I worked with a younger fellow this time and he was not so pleasant. He wasn’t rude just no personality. Thanks

Very pleasant vehicle buying experience. My sales rep Greg was extremely knowledgeable about the Ram 2500 and the sales process which made the transaction smooth

Answered all questions. Was very important to them that they were keeping me in the know as what was going on with the truck. Will return when I need service again.

Great service department and always clean and friendly when you drive up into the service location. They always have a smile and make one feel welcome

We were treated well and they made sure the car we bought was what we wanted and had no problems. It was a great experience.

Let me preface this whole review with one thing. It is honestly hit or miss on which person you get on checking in. My luck the first few years of service was amazing but over the last 1-2 years has lacked the follow through you once had Most everything was ok. One concern I had was my sensor for a tail light out keeps coming on. I let them know and was told when I picked up the vehicle that all lights were checked and working. I left got in the vehicle and the sensor was still on. I went back in and stayed the light was still on. A service tech noticed me waiting and asked the if everything was ok. I let him know what was up and he stated he was there when lights were checked and all worked. He was very helpful I believe his name was Steve. When I stated the sensor was still coming on to the gentleman that checked me in he asked if I wanted it looked at. I did bring that up at check in and was told at pick up that everything was good. I was not told until I asked that it would need to be looked at again for sensor diagnostics. Long story short i should have been made aware that the sensor was not checked only bulbs. Also this is at least the second time I have had it looked at

first half great but second half had trouble getting parts. got parts and service was good after that. I had to find the part myself, and corp didn't seem to care about helping me