Skip to main content

Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,671 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

Want to share your experience with this dealership?

Write a review

Representative was extremely friendly and helpful. It...

Representative was extremely friendly and helpful. It took slightly longer than they said, so they didn't charge me for my service. I have never been treated so well by a service department. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a review! We’re here to help serve you in the best way possible. We’re glad to hear we could help you in your time of need!

Love the new Jeep we have purchased, was a little...

Love the new Jeep we have purchased, was a little unorganized at first but pulled thru. Justin Kim did a good job. Thanks again Justin and the rest of the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.

All around excellent experience. They care even after the...

All around excellent experience. They care even after the sale which is really rare. They really go out of their way to take care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
1 person out of 1 found this review helpful.
Dealer response

Your feedback is greatly appreciated! We take pride in helping our customers and we appreciate the support.

Fantastic work every-time. Competitive pricing with a 5...

Fantastic work every-time. Competitive pricing with a 5 star service dept. unmatched in the region. Best customer service you can get in auto repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.

Routine oil change. Staff was courteous, fast, and...

Routine oil change. Staff was courteous, fast, and efficient. I was out of the muy pronto. I had time left for a bucket of xxxxx. Lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your kind words are heard by all of us hear at the dealership! Your feedback pushes us to continue providing excellent service! Come again soon.

The service rep tried to sell me a service I didn't think...

The service rep tried to sell me a service I didn't think was necessary and then the invoice showed some problems he didn't even mention. I'll go elsewhere for repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best place to get your car done best Customer customer...

Best place to get your car done best Customer customer service was so good they where nice and kind. Clean and nice the staff was so great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so grateful that you took the time to leave us a review! Our company values put customer satisfaction as top priority and we are committed to our customers.

Another great experience buying a vehicle. Second time...

Another great experience buying a vehicle. Second time buying from Lithia Dodge. I would tell everyone to come and visit and buy a car them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We loved working with you and we are all glad to hear you are enjoying your new ride. Celebrate!

Sales and finance people were easy to work with....

Sales and finance people were easy to work with. Purchased vehicle had burnt out headlight and blinker, missing tire iron and jack, and had a screw in one of the tires. Stuff I overlooked and took for granted I suppose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jennifer got us exactly what we wanted and we were in and...

Jennifer got us exactly what we wanted and we were in and out within two hours. She stayed within our budget, and even lowered our payment after we agreed on the first payment. They were absolutely wonderful to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We appreciate your feedback and support.