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Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,671 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

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Service department easy th o work with on time very clean...

Service department easy th o work with on time very clean very informative very thorough fixed the problem gave us a car to drive thru or warranty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as a top priority and we are committed to our customers.

Celina was a pleasure to work with, very professional and...

Celina was a pleasure to work with, very professional and friendly. Would recommend friends to work with her. Thank you, Celina for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your kind words are heard by all of us hear at the dealership! Your feedback pushes us to continue providing excellent service! Come again soon.

The worse experience I have had trying to buying a car,...

The worse experience I have had trying to buying a car, with money down. Zach P was a great salesman but josh can’t agree with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sales person was not pushy and pretty nice considering we...

Sales person was not pushy and pretty nice considering we came right before closing. Love the truck and was an amazing price. Great over all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your feedback and we appreciate your business. Please think of us the next time you need a car!

I’ve had similar service done elsewhere on this vehicle...

I’ve had similar service done elsewhere on this vehicle at a substantially lower cost. I felt stuck by my warranty and an engine code.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They are very friendly. They answer questions that you...

They are very friendly. They answer questions that you might have about your vehicle and explain what needs to be done and how much it will cost

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.

Julie has always done a professional job and did just...

Julie has always done a professional job and did just what she said she was going to do. Service techs got it done per schedule. Julie remembered our names after 6 months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We look forward to serving you in the future!

We had an excellent experience buying our new RAM truck....

We had an excellent experience buying our new RAM truck. We will definitally be back for our next vehicle purchase. Thank you lithia dealership and employees!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for working with us and leaving us a great review. We hope your purchase leads you to beautiful destinations.

The Salesperson, Jennifer Hawk was very helpful. I felt...

The Salesperson, Jennifer Hawk was very helpful. I felt that the dealership was an honest one and that gave me enough confidence to drive an 1100 mile round trip, to purchase a Certified Pre-owned pickup. I am extremely satisfied with my purchase and would definitely consider a purchase from this dealership in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business and hope you think of us the next time you need a new car!

Good experience overall. First vehicle I have ever...

Good experience overall. First vehicle I have ever bought where the gas tank was not full. Had a little over a quarter of a tank. First trip I made after I bought the truck was to the gas station. That was disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is unfortunate. We apologize for this. We value your feedback and we’d like to solve this issue. Please call our customer service department at 877-548-4427 so we can avoid this in the future.