Reviews
The service department was friendly and quick to perform...
The service department was friendly and quick to perform the oil change on both our vehicles. They informed us up front that it would take approximately one hour for each vehicle but were able to get each one done in 45 minutes each.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing how our customers have been supported. We are more than happy to have helped you and we look forward to working with you again. Take care!
The service department this time was fairly quick in...
The service department this time was fairly quick in completing the requested service. Both people I met were nice and personable. Only complaint is that the chairs in waiting area are way too low so I had no where to sit comfortably.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback is greatly appreciated! We take pride in helping our customers and we appreciate the support.
Will not recommend they were not easy to work with and I...
Will not recommend they were not easy to work with and I can in pre approved. It took over an hour wait as internet was down and our sales rep didn’t sit and talk with us she was out with out clients
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Customer service was excellent. John made the...
Customer service was excellent. John made the transaction of purchasing the vehicle quick and easy. Everyone I met was very friendly and knowledgeable in their field.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome review! We appreciate your feedback and support.
Check in was quick efficient. I was given a vehicle to...
Check in was quick efficient. I was given a vehicle to use. Staff was friendly and service completed in timely manner. Good customer service. Very satisfied with staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the feedback! Our staff are very diligent and this will provide them with great encouragement to keep doing what they are doing.
I have bought four cars from Lithia. The fourth one, a...
I have bought four cars from Lithia. The fourth one, a 2008 Dodge Nitro ended up smoking with a flashing check engine light on the way home. Had it towed back to Lithia, after a couple of days they figured out what was wrong and they are going to fix it at their expense. This shows they care about their returning customers. Celina was pleasant to work with. Great salesperson.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We’re sorry to hear there was an issue. Please call us at 877-548-4427 so we can resolve this problem. We look forward to hearing from you!
Excellent service. The service people called and made...
Excellent service. The service people called and made sure they understood the issue and let me know of any possible costs ahead of time. I will use this dealership again for service on my Jeep
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We look forward to working with you again!
Thankyou for helping us find our Jeep we love it we buy...
Thankyou for helping us find our Jeep we love it we buy all our cars from you because it’s pretty painless and we are getting the most for our money and that honesty goes along way we will be looking to buy another Jeep for our son very soon
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we loved working with you and we are all glad to hear you are enjoying your new ride. Celebrate!
Lithia and Chris were fantastic. They are dealing with...
Lithia and Chris were fantastic. They are dealing with the Pandemic health concerns appropriately in our opinion and were very attentive to our needs in purchasing a. New truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for your feedback and we appreciate your business. Please think of us the next time you need a car!
Jennifer Hawk was very knowledgeable about the Jeep...
Jennifer Hawk was very knowledgeable about the Jeep products. We had specific needs in a vehicle and she knew which vehicles would suit our needs. She was professional, helpful and thorough. . 10 stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the support. We congratulate you on your new car and we hope you continue spreading the exciting news!