Skip to main content

Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,671 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

Want to share your experience with this dealership?

Write a review

They take the time to help you out but could do a little...

They take the time to help you out but could do a little more meeting you in the middle on trade. Over all it was ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everything from start to finish was very easy and a great...

Everything from start to finish was very easy and a great experience. John Berger was excellent. Very knowledgeable and helpful. Made the whole process very simple and he was great about updating me through the steps as I was buying out of state. Would highly recommend dealing with him and this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! It’s customers like you that make our job wonderful. We look forward to serving you again.

It was a pleasure to work with this group. There was no...

It was a pleasure to work with this group. There was no hard pressure to sell me a vehicle even though COVID-19 has put a dent in auto sales!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you are happy with your service yesterday. It was our pleasure to help you pick out the perfect vehicle. Happy driving!

Their practices are aimed at your checkbook. I called...

Their practices are aimed at your checkbook. I called ahead to get prices and when I went in they raised the price before the work was even done. Sure they smile and play nice but their practices are unethical in sneaky ways. I’ve had multiple experiences like this which have totaled several hundred dollars of extra charges. Seems like they make commission or get promotions based on how much extra they get out of their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jennifer was awesome and very helpful. There was an issue...

Jennifer was awesome and very helpful. There was an issue with the original car I purchased and it turned out the other dealer didn’t actually have the car. Jennifer made it right, it went smooth and she kept in contact with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! It’s customers like you that make our job wonderful. We look forward to serving you again.

Easy to schedule, very quick to get my oil changed and...

Easy to schedule, very quick to get my oil changed and very pleased with the service. Will be using them again for my car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as a top priority and we are committed to our customers.

Quick and easy transaction, my sales person, Celina was...

Quick and easy transaction, my sales person, Celina was very helpful and professional. The overall process was very quick. I appreciate getting to the bottom line fast rather than hours of back and forth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a nice review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise.

This service was great - they picked up my car and...

This service was great - they picked up my car and delivered it with my new tires - on scheduled. Very easy to set up the service and everyone was very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that you had an excellent experience. We appreciate you sharing your feedback!

I had a great experience, I have purchased several...

I had a great experience, I have purchased several vehicles from the store and their process makes it easy. I will continue to send my friends and family there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We look forward to working with you again!

Wonderful and stress free experience

I had such a wonderful experience with our sales gal Jennifer Hawk. My sister came in for a car with a bit of a low budget, and Jennifer went above and beyond to find something that fit her needs. We had such a stress free and enjoyable experience. I cannot recommend this dealership, or Jennifer, enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that you had an excellent experience. We appreciate you sharing your feedback!