Reviews
Kane was so willing to show us many models before
Kane was so willing to show us many models before choosing our Trax. He's awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Kane provided you with such a positive experience at Chevrolet of Everett! We appreciate your feedback and are thrilled that he went above and beyond to assist you in finding the perfect Trax. If you have any further questions or need assistance in the future, don't hesitate to reach out.
JJ was super helpful, professional, timely and friendly.
JJ was super helpful, professional, timely and friendly. He provided great suggestions, and was eager to help. Overall great experience, like always!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that JJ provided you with such exceptional service at Chevrolet of Everett! Your positive feedback about his professionalism, timeliness, and helpfulness is greatly appreciated. We strive to ensure that every customer has a fantastic experience, and it sounds like JJ went above and beyond to make sure your needs were met. If you ever need assistance in the future, don't hesitate to reach out
Had oil leak 2 out of 3 oil changes oil drippings on
Had oil leak 2 out of 3 oil changes oil drippings on garage floor for the second time
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about the recurring oil leak issues you've experienced. This is certainly not the level of service we aim to provide at Chevrolet of Everett. Please bring your vehicle back to us at your earliest convenience so we can address the issue promptly and ensure it's resolved correctly this time. Your satisfaction and safety are our top priorities
Erik was a pleasure to work with.
Erik was a pleasure to work with. He was very knowledgeable about the Chevy EV Bolt and helped me get it set up and connected to my phone. He laid out several options clearly and in a straightforward manner. It was fun to watch the other sales people banter.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that you had a great experience working with Erik at Chevrolet of Everett! His knowledge and assistance in getting your Chevy EV Bolt set up and connected to your phone are truly commendable. It's also wonderful that he provided you with clear and straightforward options, making the process smooth and enjoyable. If you have any further questions or need assistance in the future, don't hesitate to reach out
Great job to the folks who work in the service
Great job to the folks who work in the service department! You are the reason customers come back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely! The service department plays a crucial role in ensuring customer satisfaction and loyalty. It's great to hear that you had a positive experience with them at Chevrolet of Everett. Their dedication and excellent service indeed make a difference in customer retention.
excellent services and very informative team.
excellent services and very informative team. Thank you for helping me out so patiently as I always have a lot of questions before buying anything. Appreciate your help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm glad to hear you had an excellent experience with the informative team at Chevrolet of Everett! It's important to have all your questions answered before making a purchase, and I'm glad they were patient and helpful throughout the process. If you ever have more questions or need assistance in the future, feel free to reach out. Enjoy your new purchase!
JJ in service was great.
JJ in service was great. I got there early and he got me right in and got me out early.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's fantastic to hear! JJ sounds like a top-notch professional, and I'm glad he provided you with such efficient and timely service. If you ever need assistance again in the future, don't hesitate to reach out to Chevrolet of Everett. They seem dedicated to providing excellent customer service.
Felt a little pressures like I wasn't doing the right
Felt a little pressures like I wasn't doing the right thing if I didn't buy the car. I went back to get plates and asked about a few things that I noticed and felt like I was putting the guy out. He kept telling me to go to nissan to get it looked at even tho I bought the extended warrantee. IT really was not the best experience. I walked away not getting my car looked at and actually feeling GUILTY for getting 2 free car fob batteries from them. The guy told me I could go buy them for a couple of bucks anywhere. Seriously? I've had the car less than a month!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry to hear about your less than satisfactory experience. It's important for dealership staff to provide assistance without making customers feel pressured or dismissed. Your concerns about the car and the warranty should have been addressed with care and attention. If you have any unresolved issues or need further assistance, it might be helpful to speak with a manager at the dealership to ensure your concerns are properly addressed.
Great service department.
Great service department. Answered all my questions. Great communication when it came to suggested services. Even had a courtesy Lyft ride to my home while I waited.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear about your positive experience with the service department at Chevrolet of Everett! It sounds like they provided excellent communication and went the extra mile to ensure your convenience with the courtesy Lyft ride. If you ever need assistance in the future, they seem like a reliable choice.
I had a very positive car buying experience with Travis
I had a very positive car buying experience with Travis and Michelle... A straight forward deal with courteous and professional attitude. Which is much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm glad to hear you had a positive car buying experience with Travis and Michelle at Chevrolet of Everett! A straightforward deal with courteous and professional service is always appreciated. If you need any further assistance or have any questions, feel free to reach out