Reviews
Write a reviewFred Bean Kia
Very nice place! Very helpful in selecting the best vehicle suited for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fred Besns Kia
Stu was a great salesman and I'm telling everyone to buy a Kia from him !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Joyce, thank you; we appreciate your feedback! We'll be sure to let Stu know he's earned your recommendation and five star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
SERVICE EXPERIENCE
I love Fred Beans Kia. Their staff is so friendly and helpful. They go above and beyond to make sure their customers are taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, thank you so much for the positive review! We're happy to hear that we went above and beyond for you! Please let us know if there is anything else we can do for you; we are more than happy to help!
Car inspection
Great experience as usual. Work done on time as promised. The car detailing was beautiful. Never had a problem when I bring my car here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bruce, we really appreciate your feedback! We're happy to hear that our team has continued to meet your expectations in both our service and detailing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
fred beans Kia service
service done was required by recalls. it was done well and on time. the vehicle- 2011 manual trans Kia-was sold by Kia with a sticky 2nd gear we bought it used and were told it was a 'new clutch' causing the difficulty getting into 2nd gear. they would fix for a mere $7500 reconditioned trans.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Martin thank you for taking the time to leave us your honest feedback. We regret that your experience with us didn't end on a more positive note, and we'd like to discuss this further with you. When you have an opportunity, please reach out to our general manager at (888) 761-7950 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
OIL CHANGE AND RECALL NOTICE
The staff here is so friendly and my car is always ready when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great to hear that our staff takes such good care of you, Steven. We truly appreciate your business with us and we look forward to working with you again. Take care!
Great experience
Wonderful to deal with in a non harsh or pushy environment
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kevin Locke, thank you; we appreciate your feedback! We pride ourselves in providing a friendly and welcoming environment to all our guests, and never pressuring them into anything they may not want. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Bought a Sorento
Bought it... Love it... What more can I say!? Oh...and the staff is also Awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Happy Customer
I had to take my 2017 Kia Sportage in for service. The A/C was not working. They quickly diagnosed the problem: something from the road flew up and pierced the steel condensing unit. They helped my find transportation and worked with my insurance company. A new unit was ordered and expertly installed and the Kia is back on the road working perfectly. They always made it easy! Great service and a hugely helpful, well trained staff! I'm more than pleased
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience! It's great to hear that we could get your Sportage back on the road with the AC running properly. We can't wait to see you again, have a great day.
Fred Beans Mechanicsburg, PA
Top notch all around no matter what dept/person you are dealing with. They treat you very well. I have bought my fair share of new cars from other dealers and I never had the excellent service like I have at Fred Beans.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the glowing review, Bonnie! We're always here with the same great service whenever you need service or another vehicle!