Reviews
The best around
This is now my 4th car purchased from this dealer and every time I have had the best car buying experience. The professionalism and friendliness is what brings me back over and over.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Veloster purchase
Very happy with the whole purchase of our vehicle. Had not planned on buy the day we went shopping but things came together. We spotted a vehicle that would meet our needs and after a test drive we decided to purchase. The car was at the price point we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall good experience
It was a please working with Dan Rose. He was never super pushy or made me feel uncomfortable. I had to return to the dealer for a routine maintenance test that should have been taken care of before I drove my car off the lot, but other than that it was a good dealership experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant Car Buying Experence
I had a great experience leasing a car from Grossinger. Both Ron my sales rep and Josh the Sales Mgr. were just great, easy to communicate with and most important very little stress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cars
Good deal,clean dealership. Friendly staff. Overall experience was excellent. Good service staff. Helpful with financing automobile. If I were to buy another car I would probably return does this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron Misher is the Man
Ron did a great job finding a car for me that met my needs. I would definitely work with him again in the future. We had a really good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Buying a Hyundai sonata
I came into the Grossinger Hyundai Palatine dealership just after landing at O'Hare from a 4 hour flight. Within 4 more hours I walked out of the door and drive home in my newly leased Hyundai Sonata Sport.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Go Grossinger!!!
Over 30 years ago, I bought my first car at Grossinger. Well, I'm not sure what car I'm on now, but I returned Grossinger. I'm very glad I did -- they had a wide variety of cars to look at, the salesperson I dealt with was patient, knowledgeable, and answered all my questions. All of the people on the floor were pleasant, accommodating, and seemed to work as a team. The financial folks were able to work within my budget. I had to go back to the Service Center for a few minor things and I was in and out within fifteen minutes. The service person, Omar, was awesome. I'd highly recommend Grossinger for your car needs - buying, leasing, servicing - they've been great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Winks
Great dealership and great service all around woukd recommend it to anyone looking for a new or used car Very friendly and professionel Great company
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible Customer Service
- Arrogant sales rep. - Leased a 2016 brand new Tuscon, car was rattling the next day. Sales rep made no effort to ensure it would be corrected. - Was told the car is "not a gallon of milk, titled in my name and cannot be returned" - Overall: rude and condescending, there are better Hyundai dealerships out there, skip this one.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car