Reviews
A Great Car Buying Experience
I thought buying a car was supposed to be stressful! My recent purchase of a 2016 Tucson from Dan Rose at Grossing was actually quite painless. I never felt any sort of upset or add on pressure. I drove away with the car I wanted at a price I thought was quite fair. Even the paperwork ritual was quick and painless thanks to Chaz.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
grossinger experience
Professional salesman and staff who were thoughtful to our needs and very helpful in closing the sale in a professional and satisfactory manner. Would highly recommend Grossinger to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
1st Car
Honest and straightforward. Dan in sales really cared. As example the car had around 30 miles on it and he wanted the porter to fill the gas tank so that we didn't have it drop from full when driving it home. Small think but it demonstrates that he cares about the customer experience. He also offered to do a second walk through of the car for my daughter as it is a gift for her 18th birthday.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst dealership EVER!!!!
I leased a new Hyundai on March 30th. My temporary tag expired April 29th. I live in Florida and have yet to receive my Florida plates. I have repeatedly requested a new temporary tag to no avail. I contacted the Florida DMV yesterday and was told they have never received the sales tax , registration or paperwork. The finance guy I dealt with when I bought the car is gone. No one at Grossinger seems to care. Gary Grossinger won't even return my calls. Meanwhile I have a car I can't drive and no way to resolve it. Avoid this dealer!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great place to buy a car
we had a very good experience buying our new tuscon from Grossinger Hyundai. Everyone we encountered was professional and helpful. It was refreshing to deal with a salesperson that wax helpful without being pushy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GROSSINGER HYUNDAI PALATINE
Dealership is good. Nice people to deal with. Location is convenient also. They had the easiest to navigate website out of all other dealers in the area. The car I found online was in stock too, contrary to what it sounds like a lot of other dealerships do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Most recent Hyundai Purchase
Dan was very professional. After I explained what I was looking for, he showed me my options and let me do a test drive! I love my new Hyundai Tucson! Thanks to Dan Rose and Johnny B. I was able to get the vehicle I wanted at a reasonable price! It was a wonderful experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car for the family
Got a 2016 Sonata. Perfect color combo that I wanted. Excellent vehicle features. Professional and friendly sales and service staff. Couldn't ask for anything more from a car dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well done!
I worked with Ron Misher to purchase a new Tucson and could not have had a better buying experience. If you are in the market, go to Grossinger Hyundai and ask for Ron.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave's review
everything went smooth in a timely manner. Carlos was a very helpful salesperson as well as the rest of the staff, the sales manager honored the listed price I found for my car online. Definitely will recommend this dealer for friends, family and may even return for my next Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car