Reviews
Noah is Awesome
Went to buy a car after randomly applying for financing one day, found the car I wanted online at AutoSavvy & got a call from them less than an hour after putting in my inquiry. Spoke with Ty who was awesome and helped me set up an appointment to come test drive the car. I had a change in schedule so I ended up changing my appointment date, when I called to change it they were more than happy to help. Noah was so nice & answered any questions I had; he even explained things I didn’t ask. Even though I already knew what car I wanted, I thought it would take longer than it did to buy the car. Somehow I was out of the office with my car in less than 2 hours. Noah explained everything thoroughly, and made buying a car so easy. 10/10 recommend going to AutoSavvy, everyone is really great & it’s just an awesome dealership. I’ll be back next time I am in the market for a car even if it is an hour drive it’s 1000% worth it. I don’t even usually write reviews, but I had the best experience so I had to give everyone at AutoSavvy a shoutout. Everyone in the office is so welcoming & nice. - Ty thank you for helping me set up my appointment, Noah thank you for walking me through the entire process & getting me into this Subaru, and Ryan thank you for explaining the finance portion so well & making everything easy to understand. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Harli, thank you for your review! We appreciate the feedback!
Took my money and turned their back
We bought a car with warranty protection. Turns out both were a waste of money. The car could not be aligned and when they went to the protection service, Savvy said it was under warranty, but did not do anything to repair. For me, I was sold a bill of goods (very unreliable company)
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven, we're sorry to hear about this. We'll have our customer service team reach out to you to address these concerns.
Great experience
Carl was great. Got us in the truck we wanted and was super clear about everything and quick with all the paperwork. I would must definitely recommend this dealership to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nathan, thank you for this review! We appreciate the feedback!
Deceived on full disclosure
Went to buy a used car - was told about the damage to the car, so we thought. Was told - after I asked FOUR TIMES, that it had only front end damage, involving front fenders and radiator support, THAT WAS ALL. Time comes to do paperwork, and we find out it had damage all the way down the passengers side, including replacing the trunk. WAY more than originally disclosed. We were offered $$ off the price of the car - which instantly shows guilt. I went to a no haggle dealership, only to have them haggle to buy my trust. I left without a purchase. Dominic the manager was up front with us, and was a good guy, but my trust and intuitions said walk. I would have bought the car, even knowing the extent of work done to it, if I wasn't deceived. I don't play that game.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jay, we're sorry to see this review! We'll address your review with our team.
Auto Savvy is the only way to go!
We’ve been buying cars here for years and wouldn’t go anywhere else! Ask for Noah and he’ll take good care of you. This time, we needed a car for our son, and we were in a bit of a time crunch. He made the entire process easy and understandable from start to finish. We got a perfect car for him and a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tiffany, thanks for this review! We appreciate it!
Great company Great service
It was quick and easy. All documents were explained. Test drive was good car handles really good. The car has everything I need and low miles. Very good customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for this review, Rick! We appreciate it!
Salvage title cars
This store sells crashed cars only. Once a vehicle is considered a total loss, it is rebuilt and placed on the lot for sale. If you are fortunate enough to buy one that has been completely refurbished, you will be able to enjoy your car for a long time. The car we almost purchased had minor damage and was rebuilt nicely. Problem was that it had a fairly substantial oil leak and being a Saturday, there wasn't a mechanic available to help figure out the exact problem. I was uncomfortable buying a two year old vehicle that was leaking lots of oil. The prices are good, but the cars are questionable due to being rebuilt and having a salvage title.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're sorry to see your review. Our dealership specializes in branded title vehicles. We have sold over 70,000 branded title vehicles to customers around the country. The average customer saves thousands of dollars compared to similar clean title vehicles.
Definitely recommend
Nice, friendly, and quick. Thank you for the good service Drew! Super nice ,very friendly, and a really great price. Auto savvy is the place to buy a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this review!
Great team.
Great service from the initial phone call. Emmanuel, Drew and Nicole were fantastic to work with. Transparency all the way through. I will definitely return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jesse, thanks for this review!
Check the Carfax
Most of these cars on these lots are salvaged and you will not get a good return on investment especially getting the coverage you need especially if you are financing. Double check the car fax and don't pay premium price for salvaged vehicles.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're sorry to see your review. We understand branded title vehicles are not for everyone, but we've sold over 70,000 vehicles since 2005.