AutoSavvy Windsor

Multiple cars bought from Copart that have salvaged title but no indication on website or link to Carfax or Autocheck. They claim a huge savings from retail as bait. Do your research by VIN.

I was a first time far buyer for this dealership. I had a great salesman help me named Luis. He helped me for three days searching for the best deal and car for me. Recommend him for you if you need someone who you know enjoys their job and helping you find the best deal.

Everything about all cars was disclosed and Karl has always been upfront. Bought the first trailer blazer for my wife. We’ll be come back again in six months

Really helpful and willing to work with me and my situation. They were super nice, as well, and it was a pleasant experience and great!

I had purchased a vehicle from here for my wife a couple months back and decided to buy me one as well. We run our cars into the ground over time so don’t worry about salvage title. I’d found a Ram 1500 that I liked but had a broken exhaust manifold bolt and needed to be fixed. Since I was in need of a vehicle at the time the sales people said to just file a claim with their free 3k mile/3 month warranty and it’ll get fixed and I’ll get a loner car while it’s getting repaired. Well low and behold after the CONSTANT RUN AROUND for 3 WEEKS they denied the claim AS I EXPECTED THEM TO. BE WARNED IF YOU EVER NEED TO USE THEIR CRAPY “WARRANTY” DON’T HOLD YOUR BREATHE!!!

We worked with Luis and it was a great experience! Luis was ready and excited to work with us. Nothing was hidden from us and they were completely transparent on the finance side. It was a quick and seamless transaction. We have bought cars from here before and will continue to do so!

Carlos Ortiz was our salesperson & he did a fantastic job selling us a Jeep Grand Cherokee. I would recommend him to sell you a vehicle at AutoSavvy Windsor. His customer service is excellent!

I worked with Greg and he was great, very knowledgeable and very nice. Things went very smoothly, it made buying a car pleasurable. I would use Greg again.

I set up an appointment yesterday to check out a truck today. I just got back to work after totally rearranging my schedule today in order to check out the truck only to learn crew was working on air bag issue and thus i was unable to even look at the truck much less test drive. No salesperson bothered to let me know of said issues.

Do NOT buy from autosaavy! I have never been more insulted and dissatisfied by a company than I have with autosaavy. I could write a novel with how many errors they made or how they mistreated us but I will summarize for you all: 1. The salesman did not know anything about the truck. I am not even sure why he was there. We asked so many questions and he did not know the answers or he chose not to disclose information. It was frustrating to have no real service history, information about the truck's features, damage, issues, etc. They provided us with an old report on the truck and when we continued to ask questions about the report and information on the truck since the report was pulled, they fought with us and said that is all we need to know. They said that only information legally required to be reported would be on there and nothing else mattered. Clearly this was wrong. We also only got one key and had to pay hundreds for a backup key and programming. 2. The salesman promised that the truck would be detailed when we picked it up. This was either not done or done in 5 minutes. We detailed the truck when we got home and had to spend hours just to get it to basic standards of auto detailing. It was gross what we found. 3. Also when we went to pick up the truck it was on empty. I had to fight with them to provide us with enough diesel to even get to the highway. After 35 minutes they releunctantly agreed to $20 gas fill up. Wow. 4. We continually found issues with the truck that were definitely known to autosaavy. If their dealership did even a basic inspection of the truck they would have seen this issues. Obviously they wanted to hide them and sell the truck as is. 5. The worst issue we faced was in regards to the title. We were told so many conflicting stories as to how and when this would be handled. We called over 15 different times over 2 months. We were told we would get called and updated but we had to call and ask for information because it took longer than they said and should have taken to receive our title. We found out that after over 45 days that one of the employees messed up the paperwork to the DMV. She marked the vehicle as gas not diesel, and she did not get the Release of Lien paperwork notarized so it was rejected and resubmitted. We only found this out after calling and waiting when they should have called us in the first place. This then delayed the process and our temp registration expired. The only reason we bought from them (which looking back we should not have), was because they had the exact truck we had been looking for and given the inventory market we were worried we would not find it elsewhere. But it was way overpriced and after seeing their customer service we are kicking ourselves.