AutoSavvy Windsor

Do NOT buy from autosaavy! I have never been more insulted and dissatisfied by a company than I have with autosaavy. I could write a novel with how many errors they made or how they mistreated us but I will summarize for you all: 1. The salesman did not know anything about the truck. I am not even sure why he was there. We asked so many questions and he did not know the answers or he chose not to disclose information. It was frustrating to have no real service history, information about the truck's features, damage, issues, etc. They provided us with an old report on the truck and when we continued to ask questions about the report and information on the truck since the report was pulled, they fought with us and said that is all we need to know. They said that only information legally required to be reported would be on there and nothing else mattered. Clearly this was wrong. We also only got one key and had to pay hundreds for a backup key and programming. 2. The salesman promised that the truck would be detailed when we picked it up. This was either not done or done in 5 minutes. We detailed the truck when we got home and had to spend hours just to get it to basic standards of auto detailing. It was gross what we found. 3. Also when we went to pick up the truck it was on empty. I had to fight with them to provide us with enough diesel to even get to the highway. After 35 minutes they releunctantly agreed to $20 gas fill up. Wow. 4. We continually found issues with the truck that were definitely known to autosaavy. If their dealership did even a basic inspection of the truck they would have seen this issues. Obviously they wanted to hide them and sell the truck as is. 5. The worst issue we faced was in regards to the title. We were told so many conflicting stories as to how and when this would be handled. We called over 15 different times over 2 months. We were told we would get called and updated but we had to call and ask for information because it took longer than they said and should have taken to receive our title. We found out that after over 45 days that one of the employees messed up the paperwork to the DMV. She marked the vehicle as gas not diesel, and she did not get the Release of Lien paperwork notarized so it was rejected and resubmitted. We only found this out after calling and waiting when they should have called us in the first place. This then delayed the process and our temp registration expired. The only reason we bought from them (which looking back we should not have), was because they had the exact truck we had been looking for and given the inventory market we were worried we would not find it elsewhere. But it was way overpriced and after seeing their customer service we are kicking ourselves.

Jesus was an amazing guy to work with and the dealership has lots to offer. I will definitely be back & be recommending them. Thank you

Great experience, worked with me to get great financing on a car at a good price, really appreciated the fact that they were willing to work with me.

I will never buy a car anywhere else or from anyone other than Jake. It's worth the drive to Windsor. I got a beautiful Audi. Thanks Jake!!!

Went into autosavvy just the other day to look at getting a used vehicle to replace my old one, Jacob helped me out with my every need and got me into a newer Subaru Outback. Definitely pleased with the experience I had.

Great service overall. Friendly staff! So far everything going good with the new car! No complaints as of now! Would recommend dealer to friends or family!

We bought a 2014 Honda Pilot and we later found out that this dealership had repaired a Crack in the engine block with JB Weld! They never disclosed this and will not make it right. Be very leery of this dealership!

Great working with Matt Mahoney, he did everything he could to get me a lower interest rate and got me just what I wanted. Thanks Matt Mahoney.

An amazing team to work with, Nicole, Dominic, Chris truly awesome. Walked me through the process of my purchase my new vehicle virtually I would recommend them to my friends...

Dominic Vasquez, a Manager at Auto Source in Windsor went above and beyond in helping us deal with an issue that arose after having our vehicle for quite a while. Not many others would have been willing to step in ... Dominic we really appreciate you!!