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(103 reviews)

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(103 reviews)

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excellent!!

Great service, Alex really helped me get a car and it was so smooth and easy, he is very knowledgeable and true professional, no pressure at all. I high recommend this dealer and this salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 6 found this review helpful. Did you?
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BS fees

What ever you’re looking at expect to pay $3,000 in fees on top of that. Dude didn’t wanna talk about fees on the phone so don’t waste your time

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
20 people out of 20 found this review helpful. Did you?
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All ten cars I inquired on were already sold...

They have listings up that haven't been available for months. Cars.com and even their own website show the cars are available, yet they are not. They are running an unprofessional operation...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
17 people out of 17 found this review helpful. Did you?
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Fake listings

Terrible!! Asked for a carfax report 4 times and they wouldn't send, that probably tells all. Asked about 4 different cars and they said all 4 were sold, yet still all listed online?? Stay away!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
22 people out of 22 found this review helpful. Did you?
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Illegal practices

I called to purchase a BMW convertible and the salesman tried to charge me a $3200 dealer fee!!! He said, "this was normal practice in NJ and I should see what other dealerships charge" I have bought a car in NJ from a REPUTABLE dealership, this isn't one....DO NOT purchase a vehicle from these scam artists.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
36 people out of 36 found this review helpful. Did you?
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Bait and switch listings

They'll leave underpriced listings up even after they're sold. The salesman claimed it "takes a few days to take the listing off the website" but an aggregator site took the listing down before their own website.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
21 people out of 21 found this review helpful. Did you?
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HORRIBLE EXPERIENCE!!! STEALERSHIP

(PLEASE READ BEFORE DEALERSHIP TRYS TO SCAM YA) This place is pure garbage. Dealt with Miguel who was rude nasty and dishonest. They had a car listed at $12,900 so I went in there with 13k cash thinking the car would be mine. WRONG! I wasnt even allowed a test drive before they could hit me with the real cash price of $16,500 since that is the money they would of made if I financed. SMH Poor customer service on top of all this was Miguel talking sideways to me about my lady friend I had brought with me to the dealership. MEN if you are looking to make a purchase here, DO NOT BRING YOUR WIFE OR LADY FRIEND!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
26 people out of 27 found this review helpful. Did you?
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Worst experience

There’s a Fee of $2000! Don’t buy from here!they just care about your money and not about the customer!!!!!!im just quite shocked I had this experience

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
19 people out of 20 found this review helpful. Did you?
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2014 Jeep Grand Cherokee

Miguel was very helpful in my precaución of mi car thanks Miguel I will tell all my friends and family to come to him very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 8 found this review helpful. Did you?
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did buy my car there

Spoke on facebook first and when i arrived at the dealer he immediately said prices are non-negotiable and walked away after telling me they were on facebook and on the phone. purchased my car in august and to this day im going to receive my license plate next week, it is Christmas. they dont give you your spare key until you get your license plate so you better not lose it or something along those lines. the dealer fee's were ridiculous higher than the taxes and they make you pay for the car's delivery to their facility. I received a ticket for having an expired registration but I havent received mines from this dealership. everytime I call and they are going to Email me or text me something I always have to call back at least one more time because they either emailed it wrong or text it wrong or something went wrong on their end.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
9 people out of 10 found this review helpful. Did you?
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