Reviews
Best Dealership!!!!
Allen and the whole team at DCH are patient, polite and honest! DCH helped me get into an awesome Subaru. I will never go to another dealership! They made the whole process quick, fair and pleasant! Best Dealership and people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
There's no service like DCH Service!
My last visit was simply a routine maintenance on our 2017 Forester, but we have bought and serviced our vehicles EXCLUSIVELY though DCH Subaru for the past few years. Since this was a Service Experience I will just say this about Sales: No Hassell, No Pressure, TONs of options and awesome test drives! Oh..and Ahmed is the JAM! Now Service: They have been in three different "buildings" since we first started going to DCH, but each one had plenty of reading material, snacks, drinks and FREE WIFI while you wait. I have had issues with an older Impreza and the fellas in Service worked VERY hard to help me with the warranty company. Every one of my visits is a pleasant one and I look forward to my upcoming appointment to pre-order our Ascent! Thank you EVERYONE at DCH Subaru Riverside!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So happy with everything!
I went in for an airbag recall, but also was in need of my 60k mile service. Ruben was able to use their coupon and get my car in and done same day! He also handled getting a rental for me which helped so much! Everyone is extremely friendly, patient and actually listens to what you have to say which I highly respected. I will definitely be coming here from now on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First Service A+ Maintenance staff top notch!
We took our Outback in for its first service. DCH has a new waiting area with TV, Snacks, water, coffee, etc. Very comfortable while waiting for our car. (old waiting area was at the end of a portable trailer) Car was serviced in about an hour which was promised. Service department replaced a bad battery ( only 6 months old) no cost! Under warranty. We only found one problem was a small dirt, grease stain on the drivers arm rest. Even though it is quite a drive for us from the mountains, we will plan to return for service and maintenance in the future. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional Customer Service
ALWAYS exceptional customer service! Ruben is absolutely the BEST! Not only is he professional, experienced and friendly but you know he is looking out for you to ensure you are taken care of and have a safe reliable vehicle. Subaru of Riverside is truly the BEST out there! Thank you, Ruben and the other staff members for all you do!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maintenance and recall service
Outstanding service. Staff is friendly and easy to work with. I’m very happy with how they take care of me and my car. I will continue to return for future service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great
Excellent costumer service every time! I always have a great experience. Got some service work done last time and was in and out in no time at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Wait time was not bad Ruben did a good job answering all my questions one was were is the tempeture gauge were you can see it.BEVERLY
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
warrenty tune up
Everyone was friendly and professional. The time estimate given to me was spot on! Ruben was thorough in his explanation of what was to be serviced in the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service dept
Always a good experience here, friendly staff, comfortable waiting area with good snacks. Ruben kept us updated on what was going on with the car. Bought the vehicle here and come back every time for the service because of the great staff and great service dept.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair