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BMW of Milwaukee North

(502 reviews)
Visit BMW of Milwaukee North
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (414) 204-1038 (414) 204-1038
Used (414) 204-1114 (414) 204-1114
Service (414) 204-1123 (414) 204-1123

Reviews

(502 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Milwaukee North from DealerRater.

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Gholley48

The staff and service was excellent, I will be bringing my vehicle back to this location from now on. I would highly recommend this place to everyone who would love to have the best service in Wisconsin for their BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing BMW of Milwaukee North. We appreciate your feedback.

Needing a “new “ used car

I had been looking for a car for a month. We came in looking for a car we had seen on line and were promptly helped by Len. He informed us the car had just sold but he quickly told us of another one he thought we’d like base on what we had just told him. Len made us feel like family right from the start, he was very knowledgeable about all the cars on the lot and directed us to the perfect car for us. We will definitely buy our next car(s) from him and would recommend him to friends and family. Thank you Len, you are great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very satisfied.

We were very satisfied with our service. The explanation of needed repairs was thorough and appreciated. We will definitely return for any future repair needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Andrea. Thank you for your review. We value your business and thank you for being a loyal client.

Great visit

Rob was my service advisor and he did a great job. The woman at the loaner desk was great too. Friendly and the repairs were completed at the agreed to price and on time. Will definitely come back again. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi James. We are pleased to hear Rob and Wendy took such excellent care of you. We look forward to seeing you next time.

Oil change

Thankful they were able to service my vehicle while I was in town. Jordan was great to work with. I was in and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Nancy. Thank you for stopping in. We are glad to hear you were in and out in a timely manner. Safe travels.

Dennis and Connie heck owner

Bought a 2017 xt5 10500 miles. Salesman great. Had two dents in the suv tailgate They wouldn't do nothing about it They said they had to much money in the car. Not a cheap car. $34 360. They lease could have discounted dents.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Dennis for taking the time to leave us your review. We value your business and appreciate your honestly. Unfortunately there wasn't anything further we could do. They already took that into consideration when pricing out this vehicle. Please let us know how we can help down the road.

The very best customer experience

Working with the team at BMW of Milwaukee North shore has been awesome. From the initial car selection to purchasing my new car ! Margie’s depth of knowledge on the various model features and her attention to VOC ensured my expectations were initially aligned and ultimately exceeded! Brads expert knowledge of each and every feature, ability to clearly explain using his friendly and patient style made my maiden voyage exciting,,, And I can’t wait to learn more. Elizabeth made the paperwork process easy and seemless. So friendly and customer centric. My third BMW and my FIRST ABOVE and BEYOND Customer experience. Best BMW dealer in SE Wisconsin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words. Glad to hear Margy and our team took such excellent care of you. We look forward to building our relationship with you and thank you for your business.

Car owner

Very disappointed in the service. It took two hours for an oil change. They did not put air in the tires and the light was on. there was no curtesy car wash

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Liz. We appreciate you bringing this to our attention. Please stop by next time you are in the area. Ask for our Service Manager, Chris and he'll take care of this for you. Thank you for your feedback.

Great service

Thank you for the friendly and expert service. The speed, quality and cleanliness of the facility were all excellent and I enjoyed the prompt and courteous attention. I will be back, but not too soon I hope

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Pasquale. We thank you for driving the extra mile and choosing BMW of Milwaukee North. We look forward to building our relationship with you.

We have found our dealership!

We have now found our dealership! Everyone there was amazing, from the moment we walked in the door we were treated very professionally. They helped us find a great car and took care of us throughout the process. It was definitely worth the 3 hour drive for us, we will be back for all of our cars going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We welcome you to our family and thank you for driving all the way to see us. We value your business and look forward to building a strong relationship with you. Please let us know how we can help down the road.