Reviews
Dennis and Connie heck owner
Bought a 2017 xt5 10500 miles. Salesman great. Had two dents in the suv tailgate They wouldn't do nothing about it They said they had to much money in the car. Not a cheap car. $34 360. They lease could have discounted dents.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dennis for taking the time to leave us your review. We value your business and appreciate your honestly. Unfortunately there wasn't anything further we could do. They already took that into consideration when pricing out this vehicle. Please let us know how we can help down the road.
Car owner
Very disappointed in the service. It took two hours for an oil change. They did not put air in the tires and the light was on. there was no curtesy car wash
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Liz. We appreciate you bringing this to our attention. Please stop by next time you are in the area. Ask for our Service Manager, Chris and he'll take care of this for you. Thank you for your feedback.
The very best customer experience
Working with the team at BMW of Milwaukee North shore has been awesome. From the initial car selection to purchasing my new car ! Margie’s depth of knowledge on the various model features and her attention to VOC ensured my expectations were initially aligned and ultimately exceeded! Brads expert knowledge of each and every feature, ability to clearly explain using his friendly and patient style made my maiden voyage exciting,,, And I can’t wait to learn more. Elizabeth made the paperwork process easy and seemless. So friendly and customer centric. My third BMW and my FIRST ABOVE and BEYOND Customer experience. Best BMW dealer in SE Wisconsin!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words. Glad to hear Margy and our team took such excellent care of you. We look forward to building our relationship with you and thank you for your business.
Great service
Thank you for the friendly and expert service. The speed, quality and cleanliness of the facility were all excellent and I enjoyed the prompt and courteous attention. I will be back, but not too soon I hope
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pasquale. We thank you for driving the extra mile and choosing BMW of Milwaukee North. We look forward to building our relationship with you.
We have found our dealership!
We have now found our dealership! Everyone there was amazing, from the moment we walked in the door we were treated very professionally. They helped us find a great car and took care of us throughout the process. It was definitely worth the 3 hour drive for us, we will be back for all of our cars going forward.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We welcome you to our family and thank you for driving all the way to see us. We value your business and look forward to building a strong relationship with you. Please let us know how we can help down the road.
Awesome Service
I brought my BMW in on a Saturday due to my check engine light being on without having an appointment. I was told even though they didn’t do these types of repairs on the weekends they/Mike Kraus still had my vehicle throughly checked to make sure it was safe to operate as well as let me know what needed to be done. He totally made me feel as though I was in good hands. Great customer service...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pam! Thank you for choosing BMW of Milwaukee North for your vehicles needs. We are glad to hear we were able to assist you. Please let us know if we can help down the road.
Good experience
Went in for scheduled service. Got taken care of right away. Appreciate the shuttle service to and from work. Staff was polite. Beautiful store. Recommended
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! We are glad to hear you were able to utilize our shuttle service. We look forward to seeing you next time.
Great place to get a car
They work really hard to get me the right deal and I walk away with a great car. Jack Oppor went above and Beyond for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Malcolm for stopping in. We are glad to hear Jack took excellent care of you. We appreciate your business and your feedback.
New X5
My old X5 took on a deer and lost, but I walked away uninjured. I just got my new X5 and love it. Thanks to the gang for finding my new BMW so fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very relieved you were unharmed during your recent accident. Glad we were able to help you get back into a X5 that you love! We appreciate you being a loyal customer. Drive safe.
Always a pleasant experience!
I’ve been going here for over 10 years. Staff is always friendly and efficient. Excellent customer service and communication. Would highly recommend! I will be back for many years to come :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We thank you for choosing BMW of Milwaukee North and for being a loyal client. Please let us know how we can assist down the road.