Reviews
The staff was very helpful.
The staff was very helpful. We came to look at the car on one day and were able to see a similar car and get information. The staff kept in contact and when we were ready to buy they found the specific car we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Safford Service Department provides professional and
Safford Service Department provides professional and courteous services, ensuring that customers are treated with great care. Abdon, Alex, and Todd are excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so happy to hear about your recent experience with our team, Kate! Please let us know if there is ever anything else that we can assist you with in the future!
Awful !
Awful !!!! Not even a phone call from the service adviser kept my car three weeks to finally getting a video saying it needed a TUNE UP FOR ALMOST 12 hundred dollars really????? Out of pocket I paid two tows at 100.00 dollars each then 236.00 for there Diagnosis fee and yes for that I actually had a person call me to collect So you ask my experience was HORRIBLE
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Nancy, We are very sorry to hear that you were unhappy with your recent experience in our service department. Unfortunately, based on the name on your review we are unable to locate your records. Please feel free to reach out to our Service Manager, Peter Kim at (703) 776-9040 to discuss further.
Todd was great at explaining the recommendations for my
Todd was great at explaining the recommendations for my car. I’m grateful that I met Todd with all of his knowledge and experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear that, Canty! Please let us know if there is ever anything else that we can assist you with in the future!
The worst dealer And The DMV dos people are so
The worst dealer And The DMV dos people are so irresponsible the take advantage of the customer!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jose, We are very sorry to hear that. Please feel free to reach out to our General Manager, Robert Goston at your convenience at (703) 776-9040 to discuss further.
a horrible place to buy a car.
a horrible place to buy a car. You never get what you pay for. The lie about the quality of the service Daley about the experience. You’re going to get the overcharge force things that they never deliver.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This is very disappointing to hear. Please reach out to our General Manager, Robert Goston at your convenience at (703) 776-9040 to discuss further.
This dealership was able to get me in and fix my car in
This dealership was able to get me in and fix my car in one day. The service people were kind and helpful. The car was cleaned and vacuumed when I received it. Will definitely bring my car back there for future services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your recent experience with our team here at Safford Hyundai of Springfield. Please always feel free to let us know if there is ever anything else that we can assist you with in the future!
3 weeks waiting for a diagnosis with no call, email,
3 weeks waiting for a diagnosis with no call, email, text, no loaner. I called and nobody is available. Horrible.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry to hear about this. Please reach out to our General Manager, Robert Goston at your convenience at (703) 776-9040 to discuss further.
This dealership is great.
This dealership is great. Always gives me great service. I rate them a 10 recommend customer to go there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear that, Anna! Thank you for kind feedback and recommendation. We look forward to your next visit!
Great see you then
We had a pleasant experience after flying in from out of
We had a pleasant experience after flying in from out of town to purchase a vehicle advertised on the internet. From the pre-flight phone calls with the sales reps to our treatment at the dealership after we arrived, everyone we spoke to was very friendly and professional. We left the dealership happy with the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Geoff P, Thank you for taking the time to share your feedback regarding your experience at our dealership. If there is ever anything else that we can assist you with in the future, please feel free to let us know. Thanks again and congratulations - Enjoy!