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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Lexus from DealerRater.

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Had car there at appointment time.

Had car there at appointment time. , they got right on it . Service department very professional. They go out of their way to make things go smoothly . Thanks to Don and all the guys . 5 Stars ⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Art! I'm glad Don and our service staff provided you such excellent customer service. Thank you for giving us a 5-star review. We appreciate you.

My little 2012 200h Lexus gets excrptional care at Moses-

My little 2012 200h Lexus gets excrptional care at Moses- for years 5stars This service I didnt have Don ( who is known for exceptional ability to accomodate customers n turn them into loyal friends of Moses Naylor ( new to me) did great job with my service kept me inforned about time n cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kay! Thank you for giving us an excellent review. We appreciate you.

We just purchased our first Lexus.

We just purchased our first Lexus. John was our salesman, and he was so helpful. Moses did not have a vehicle in their inventory that matched our requirements, but within a week, John was able to secure one with the options that we wanted. Truly a top notch dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sandy! Thank you for giving John a great review. I'm glad he was able to get you the Lexus you wanted. Thank you for choosing Moses. We appreciate you.

Always timely with appointment and do a great job fixing

Always timely with appointment and do a great job fixing things , even wash my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Pat! Thank you for giving us a fantastic review. We appreciate you.

Never have any problems when I bring my car.

Never have any problems when I bring my car. They complete whatever needs done in a timely fashion and exceed expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Isaiah! Thank you for a very good review. We appreciate you.

Everyone there was so helpful.

Everyone there was so helpful. Nate was our sales person and he was awesome! They helped me get the car I absolutely loved and am so thankful for them. Will definitely recommend to family/friends and be returning customers in the far future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gretchen! Thank you for giving Nate an excellent review and recommendation. I'm glad you received such good customer service. Thank you for choosing Moses. We appreciate you and look forward to seeing you again.

Great experience and salesman was very kind and helpful.

Great experience and salesman was very kind and helpful. We appreciate he very respectful. Thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William! Thank you for purchasing from us and for giving us a very complimentary review. We appreciate you.

We bought 2 ES 350s here and received fantastic support

We bought 2 ES 350s here and received fantastic support from the whole staff. They were very knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jason! I'm so glad you had a great experience buying your to Lexuses from us. Thank you for giving us an excellent review. We appreciate you.

I have owned 2 Lexus vehicles since 2005 and highly

I have owned 2 Lexus vehicles since 2005 and highly recommend the brand! Wonderful value, performance and comfort! Moses Lexus shines as a great dealership with outstanding service after the sale. They provide first rate customer service every time !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gina! Thank you for giving us a great review. It's always our goal to provide the best service to our customers. Thank you for your 5-star review. We appreciate you.

Good service, they got me in and out pretty quick.

Good service, they got me in and out pretty quick. Staff was very friendly and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christopher! Thank you for giving us a 5-star review. We appreciate you.