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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Lexus from DealerRater.

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New NX Purchase

I purchased a new Lexus NX and couldn’t be happier with it! Brayden made my sales experience seamless and worked with me to get my payments manageable! This is my second Lexus and I am beyond pleased with this brand of vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shannon! Thank you for such a wonderful review. It's great to hear that Brayden did such a good job for you. Thank you for choosing Moses. We appreciate your business.

Great service!

Helpful, attentive, in and out in less than 2 hours; informative vehicle multi-point inspection; Saturday hours nice waiting area with clean restrooms. Overall, great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David! Thank you for giving us such a nice review. I'm glad you had such a great experience. Thank you for choosing Moses. We appreciate your business.

Quick and Easy

I brought my car in about 25 mins before scheduled appt. Jennifer got me right in. Jeremy, The Lexus team did a great job and I was on my way in less than a hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi! Thank you for giving us a 5-star rating and such a nice review. We appreciate your business.

Lexus Service

Friendly and efficient staff! Nice, comfortable waiting area with coffee. Easy check-in and very timely service. Updates and communication through text was helpful as well. We also bought a car recently and experience was also excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kris! I'm so glad you had a good experience at our dealership. Thank you for giving us such a glowing review. We appreciate your business.

Excellent service team

I have driven numerous luxury brands but last year was my first experience with Lexus. They do an exceptional job with service we Love Lexus so far in my experience with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Susie! Thank you for your very kind 5-star review. I'm glad you had such a good experience with our dealership. Thank you for choosing Moses. We appreciate your business.

loyal to lexus

My 2012 Lexus ct has been a great car i most often get 40+ mpg gallon I spend very little on maintenance, I have I think close to 70k miles Lexus Dealership reminds when its time for required service but otherwise the car is free of complaints. My local dealership is full service they do body work / this visit for me was having a rest bumper replaced. they use geuine Lexus pieces. Yhe color match was perfect! My plan was to keep my 2012 for another 5 years but i must admit a ' fondness ' for the loaner car. Sooooo maybe Ill revamp my plsn but Ill stay loyal to Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi! Thank you for giving us 5 stars and a great review. We appreciate your business.

10,000 mile service

We were very happy with the service we received from Moses Lexus dealership. We live approximately three hours away from the dealership and the customer service representative Jennifer Gerald made the appointment possible in the timeframe that we had available for our 10,000 mile service. I was very impressed when I received a video showing my tires, and brake pads when the tire rotation was done. Yes I would recommend this dealership especially if you are working with the person in customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary! Thank you for giving us a great review. It's awesome to hear you had such a good experience after coming so far to have your car serviced. Thank you for choosing Moses. We appreciate your business.

My service visit

Yesterday’s scheduled service appointment was a very pleasant experience. I totally was impressed with the mechanics’ video of the service performed. So happy I chose Moses Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Drema! Thank you for giving us a 5-star review. A lot of people tell us they really like the videos and that feedback is very important to us. Thank you for choosing Moses. We appreciate your business.

Excellent care

Moses Toyota/Lexus I couldn’t ask for better service—efficient and fast. Very knowledgeable and the customer service was superb. I purchased my Lexus from the dealer and will continue to recommend them to family and friends for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Leigh Anne! Thank you for your excellent review and recommendations. We appreciate your business.

Great service department

As always it was a great experience visiting Lexus service department. We are in and out within expected time. The staff at service department is very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Khalid! Thank you for giving us such a nice review. We appreciate your business.