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2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Lexus from DealerRater.

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2023 Car Inspection

We love the Lexus curtesy car pick up and return Staff setting up appointment were pleasant and professional Service driver was friendly Car inspected quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service place

Bringing my car to Moses Lexus is not a trouble for me. They have a comfortable lounge with snacks and drinks while you wait. Service is always good. Their employees are very courteous. Almost didn’t recognize my car after getting a car wash from them. Good as new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service was excellent!

Don kept me informed of the service on my vehicle the entire time. He was super helpful in returning the loaner as well. My schedule changed and I had to keep the car a little longer so he allowed me to drop off the car at Toyota for the transition. Thanks Don!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Charolette Saunders Friendly and excellent service. So happy that I purchased my Lexus at Moses Lexus. Facilities are just wonderful!. Really enjoyed the free car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service from Moses Auto Group in

Great service. Kerry Fugate was very helpful and informative. We will buy from Moses Auto Group and Kerry again. We will enjoy our nice Lexus GX from Moses Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Service

I was in town for a funeral and discovered I had tire light on. Since I was going to be traveling the next morning and had the funeral to attend, Jennifer and the Service Manager took things to the next level, provided me a vehicle to drive to the funeral and simply said to text her once done for the status. She was swamped and never let her emotions get to her. Thank you for an amazing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Moses Lexus always provides prompt service

Courteous, professional and prompt service. We trust them to make sure that our RX is well maintained and fully road worthy. Have relied upon their expertise for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exceptional Service

They always go aboveboard. Great service! Noticed my inspection sticker was up and took care of it for me. Exceptional staff! Complimentary car wash was great. They even popped in my bumper which had pulled loose earlier in the week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Great customer service!! Very courteous and explained everything that needed to be done. Little wait time to have work done and even washed my vehicle. The waiting area was very clean with coffee, snacks and chargers for electronics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

I received excellent service at Moses Lexus today. They noticed my sticker was about to expire and put a new sticker on for me. They washed and vacuumed my Lexus. They went over and beyond my expectations. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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