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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Lexus from DealerRater.

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Happy customer!

Definitely love Moses Lexus because of their impressive service and care of my needs. I’ve been a customer for 7 years and look forward to even more years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Loving our 2023 lexus!!.

Just bought a 2023 lexus nx350 and we love it.....Kerry Fugate was our sales consultant and he made the whole process go so smooth. I would recommend asking for him if you need or (just want) a new lexus!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Customer service was excellent. Job was completed in a timely manner. Facilities are clean and modern with all the amenities you could ask for while waiting. Employees were friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Great service. The folks at Moses Lexus Service are technically competent and professional. Their personal touch is appreciated and is consistent during each visit. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Every battery dies sometimes.

Went in with my 2021 Lexus. They were there ready to get my car. Don my Service rep. Came out and reported that they don’t think I’m driving it enough to keep my battery charged. So they put in on the machine and my battery failed the test so they replaced my battery. Still under warranty so there was no charge. Don kept me informed and the staff was professional and friendly. They are a wonderful Lexus dealership. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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10,000 mile service to my Lexus LS500

Everything about my service was great. Even the online service appointment and reminders were so easy The people were helpful and friendly to deal with I’ve all, it was a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Great service! The staff is competent and professional. The dealership communicates with the customer before, during, and after the service to assure a positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Consistent Quality!

Always efficient and professional! Appreciate the customer service, the consistent reminders to schedule service work and the minimal costs involved to keep my Lexus running smoothly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Excellent and fast service. They clearly explain what is to be done and the cost before the work is started. Waiting room facilities are excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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100% Satisfied

Responsive, prompt, courteous and thorough. Everything we wanted and nothing we didn’t. Well worth the trip to Charleston. Very personable staff. 4 more words left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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