Skip to main content
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(632 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Have a new 2024 Lexus TX 550 hybrid plug-in, hit a deer

Have a new 2024 Lexus TX 550 hybrid plug-in, hit a deer did a pretty good amount of damage. Moses Lexus has it looking like new beautiful workmanship!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi David! I'm glad they could get your car back to you in such good shape. Thank you for giving us an excellent review. We appreciate you.

25000 mile service.

25000 mile service. Great service and communication. All findings and options were clearly communicated to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Camden! Thank you for giving us a great review. I'm glad your 25,000 mile service went so well. We appreciate you.

Nate was our salesman and did a great job.

Nate was our salesman and did a great job. They have a good inventory and we were fortunate to get the GX we wanted, thanks to Nate and Sales Mgr Brice. They also have a great service department. Thanks Moses Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Matt! Thank you for giving Nate and Brice an excellent review. We appreciate you.

Gary Walker is the best man to deal with in service.

Gary Walker is the best man to deal with in service. We do not use anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kathy! Thank you for giving Gary a great shout-out. We appreciate you.

Moses Lexus has been the absolute easiest car dealership

Moses Lexus has been the absolute easiest car dealership to work with than any I have ever experienced in the past. From the buying experience to general maintenance, they make everything simple and accommodating to the customer. I live 2hrs away from Moses Lexus, but they are so accommodating, it feels like they are just down the street. Will definitely be buying from there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John! Thank you for giving us such a great review. We appreciate you and look forward to working with you in the future.

This was one of the easiest car deals we have ever made .

This was one of the easiest car deals we have ever made . They are very knowledgeable of their product . We were treated great from the very beginning . Well worth our drive to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Beth! Thank you for giving us a very complimentary review. We appreciate you.

In for routine maintenance, friendly staff.

In for routine maintenance, friendly staff. All went as expected, it took longer than I expected as on this snowy day I was the first customer, and the only one until someone else came in 30 minutes later. Comfortable waiting area, just wish they would change the endless loop of an old Howie Mandell game show! It been on every time I'm there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Matt! Thank you for giving us an excellent review. We appreciate you.

Great service, reliable and punctual.

Great service, reliable and punctual. Easy service scheduled, fast check in, nice warm waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nabil! Thank you for giving us such a wonderful review. We appreciate you.

Asking me to make a review was probably not a good idea.

Asking me to make a review was probably not a good idea. We’re from out of town and unfortunately this is the closest Lexus dealership to me now. Having a brand new GX550 and picking it up from its FIRST OIL CHANGE with a huge dent in the hood that I did not put there was the nail in the coffin for me. Both times I’ve had to go Moses Lexus was terrible. Their customer service is awful, service department obviously does not care, hence my review. I will drive 1,000 miles back home before I give them an OUNCE of my time again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jade! I'm sorry to hear about your experiences with our dealership service department. I would like to have a member of our management team follow up with you. If you will send your contact information to responses@mosescars.com, I will have someone reach out to you. Thank you for choosing Moses. We appreciate you.

Raymond was wonderful.

Raymond was wonderful. Bryce found car for me and delivered very quickly. Best experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jocelyn! Thank you for giving Raymond and Bryce such a great review. We appreciate you.