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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Lexus from DealerRater.

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Very helpful staff, made sure to accommodate me in every

Very helpful staff, made sure to accommodate me in every way they could. They made sure to get the work completed on my vehicle as quickly as possible and sure everything was right. Washed my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christopher! Thank you for your very complimentary review. We appreciate you.

Absolutely wonderful service.

Absolutely wonderful service. Went smoothly and very quick. Highly recommend. Kerry was a wonderful salesman. Any questions I had he answered them in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tonya! Thank you for giving us an excellent review. We appreciate you.

Good service but had to remind that I had a service

Good service but had to remind that I had a service agreement before payment was finalized

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joe! Thank you for giving us a very good review. We appreciate you.

The friendly staff of Moses are there during our times of

The friendly staff of Moses are there during our times of frustration and calmly answer all of our questions. Customer service isn't always an easy job but they do it with a smile on their face. Thanks Moses staff in the service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David! Thank you for your wonderful review. We appreciate you.

Very professional and easy to deal with.

Very professional and easy to deal with. They treat you like a king from the moment you step on their lot. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Traci! Thank you for giving us a great review. We appreciate you.

Excellent service.

Excellent service. I am a senior and your individuals took the time showing me how to use some of the new features on my new Lexus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rosemary! Thank you for giving us a great review. We appreciate you.

Great dealership!

Great dealership! Always thorough and knowledgeable! Prompt with appointments, and always take great care of us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Waris! Thank you for giving us a 5-star review. We appreciate you.

Exceptional service as always!

Exceptional service as always! My long term ( since 2012 ) service rep Don retired 12/24. My new rep John was most helpful. Service is of the reasons Id never purchase from anyone other than Moses Auto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi! Thank you for giving John and our service department a great review and for being a loyal customer. We appreciate you.

Service was great, always is!

Service was great, always is! Why 4 stars? My cabin air filter needed changed, I have changed it once, a Fram cost 9.99$ and takes maybe two minutes. They charge 100$ to replace it. I don’t mind a business making money but a 1000% markup is what keeps some people away from dealerships. I feel sorry for people who don’t know any better and get taken advantage of, IMO.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Thomas! I'm sorry to hear your air filter costs so much to replace at our dealership. I have forwarded your review to our management team to make them aware of your complaint. Thank you for giving us a good review despite this. We appreciate you.

Easy process, great service, responsive to questions even

Easy process, great service, responsive to questions even after hours, would buy a car again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi! Thank you for such a great review. We appreciate you.