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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Lexus from DealerRater.

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I don’t know how else to describe my experience other

I don’t know how else to describe my experience other than, they just make you feel important. Wonder experience as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Luke! Thank you for giving us a fantastic review. You are definitely very important to us. Thank you for choosing Moses. We appreciate you.

We dealt with Kerry Jones and had a wonderful experience.

We dealt with Kerry Jones and had a wonderful experience. Love our new vehicle. Will suggest them to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi NIkki! Thank you for giving Kerry such a nice review. I'm glad to hear you love your new Lexus. Thank you for choosing Moses. We appreciate you.

I have worked with this service department for two years

I have worked with this service department for two years now and have nothing but great results with them. The employees are always very courteous, work is handled as requested and they keep you informed during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Susie Thank you for coming back to us again. I'm glad your experiences with our service department have been so good. Thank you for choosing Moses. We appreciate you.

My service experience at Moses Lexus yesterday remains

My service experience at Moses Lexus yesterday remains excellent as expected. I’ve been getting my Lexus LX570 serviced there at the appropriate intervals for 6 years without complaint. The associate was kind & proficient, the waiting area comfortable & very clean with a large TV. As an elderly Lexus owner I appreciate a TV screen that can be seen clearly from all seats in the waiting area giving me options to sit in any of the comfortable seats. I really like the large windows to see outside, fresh coffee/tea/beverages nearby, & very clean, accessible restrooms. The mechanic was timely & delivered my car to me freshly washed. Although the drive is over 100 miles round trip, I look forward to my next service there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lexia! Thank you for your wonderful review and for trusting us with your vehicle service for so long. Thank you for choosing Moses. We appreciate you.

Excellent service.

Excellent service. Josh Lewis was super patient with us and helped us make the right choice to fit our needs. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Amanda! I'm glad Josh did such a good job for you and help you find the right vehicle for you. Thank you for giving us a great review and recommendation. We appreciate you.

I highly recommend Moses, I always get fast and friendly

I highly recommend Moses, I always get fast and friendly service and they’re great to keep you informed during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jason! Thank you for giving us a fantastic review and recommendation. We appreciate you.

Excellent dealership and very accommodating!

Excellent dealership and very accommodating! We have purchased 2 vehicles from Moses Lexus over the past several years. The staff is top notch! We will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kelly! Thank you for your excellent review and for being a repeat customer. We love when people have such good experiences they come back again. Thank you for choosing Moses. We appreciate you and look forward to working with you in the future.

I had an AWESOME experience with Moses after a terrible

I had an AWESOME experience with Moses after a terrible experience at another car dealership. I highly recommend Moses Lexus! Ask for Nate! He’ll take great care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jenny! I'm glad your experience with our dealership was so good. Thank you for giving us an excellent review and recommendation. We appreciate you.

I had service completed at this dealership last weekend

I had service completed at this dealership last weekend and everything went great! They took my car back right away and were very friendly. They also offer competitive pricing that you normally won’t find at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jeremy! Thank you for your very complimentary review. We appreciate you.

Staff are very kind and helpful.

Staff are very kind and helpful. Great selection vehicles to choose from. Overall great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jen! Thank you for giving us a 5-star review. We appreciate you.