Clay Cooley Volkswagen of Richardson

Gary Blakey WOW what a GREAT person. Gary takes care of me. I will not go to anyone else. He is outgoing and reliable Gary will go the extra mile and more. He should be a trainer for all your salespeople. He should be paid more than any of your other salespeople Gary Blakley is the very BEST….. Thanks you Mevelyn Mendoza

I came to the dealership with the intent of driving a Passat TDI and at least one other car. Steve Lin was so thorough in covering the features of the car and the benefits of the dealership, he gave me so many reasons to buy this car from this dealer that I didn't leave until making a deal. As an owner of an '06 Jetta TDI, I was already a fan, but Steve and his team really made it easy to say yes.

Bought Porsche Cayenne from AutoNation through Steve Lin and Donnie Baldwin. Great car buying experience; both are very friendly and accommodating and will recommend to friend and family.

Simply EXCELLENT! You will never find a better experience! Ask for Gary Blakley and he will give many years of knowledge and expertise. This is my first VW and I'm hooked! Thank you!!!!!

On July 29, 2013 I took my 06 Jetta in because it had a hesitation in it. The service was performed great to my satisfaction and I was told that I had an exhaust system leak in the EGR Cooler also told it was not an emergency and when the hole got big enough a light would come on in the dash panel and it would be time to get it fixed.. the price would be approx. $1150.00. On about Aug 13 I received a call from Jim Wilson who said he was with AutoNation and he had worked a special for me to get my car fixed for $658.00 plus tax and that it would take approx. 2 hours. I took the vehicle into the dealer on Aug 20th. at 10:30am at 1:30pm I ask if my car was about fixed and was told by Mr. King that it would be about 2 more hours. Mr. King also said Mr. Wilson did not know how many hours this would take. I received my carat 4pm and the work order said: "Removed and replaced EGR Cooler test drove vehicle after repairs. MIL was caused by intake flap motor Tech set basic settings on it. it may need intake flap motor. I left the dealership and on the way home the light came on again on the dash. I returned to the dealer at 4:30 and was then told the intake flap motor needed to be replaced which was done at a reduced cost of $264.47 by Mr. King. I left the car and was given a car to drive home. when I picked my car up the next morning at 11am it was so hot that I could not touch anything inside. I thought the heated seats had been left on. I have never been in a vehicle so hot. I find it very strange that I was told when the light comes on in the dash it will be necessary to get it fixed and the intake flap motor not fixed at that time. I do not fill I can completely trust what your mechanics tell me. Curtis B Clements

While this visit was just "routine service", the service department in general, and Pete in particular, were very considerate of my time. They gave me a detailed explanation of what they would do but, most importantly to me, gave me a good time estimate of "how long it would take" giving me the information to make decisions about when to do the work and whether or not to wait onsite. The work was completed on time with particular attention to several issues I raised before the service. The car was clean when presented to me and the "next service" steps were also explained.

Jessica Raimo was my service advisor at the time of my visit, she was wonderful! Very upfront and professional, communicated all the time what was happening with my car but more importantly got my car back to me in record time, very fast, efficient and back on the road! Thank you Jessica for taking care of me (and my bug) we love you! Take care!

Very easy and smoother transaction. The process felt very transparent and sales person was excellent!!!!!! He was very accommodating and did not pressure us in any way.

I worked with Michael to sell a vehicle to the Dealership and from the moment I started to talk to him I felt he trusted me based on the condition of my vehicle and I really liked that about him. I tried to sell my car on my own online with no good luck however Michael offered me a very competitive price and gave me a price guarantee on it for up to 10 days on my car. When I finally arrived at the dealership I was there no longer than 10 minutes and he was able to review the vehicle from top to bottom and gave me a great offer in no time flat! In summary Michael was very friendly and professional and a true role model leader for the entire dealership to look up to. I would recommend him to anyone looking to trade or sell their vehicle too.

I moved from California and had been taking my car to the same dealership since I bought it. The service was exceptional there and I was concerned about finding a place in the DFW area. I initially to my car to AutoNation Park Cities off of Lemmon and I would NEVER go there again. The first time I took my car it was for an issue which Park Cities had attempted to fix three times and charged me every time they got it wrong. Everyone was very nice, professional and considerate of my time and the money I had already spent at a separate dealership. I've been at least six or seven times since my first time a couple of years ago and every time, the experience has been consistent. You will definitely feel that they care that you know you are on the road in a safe and reliable vehicle. They always ensure you have transportation to and from the service as well as while your car is being serviced. They have always been professional and courteous. I have never felt overcharged and they have always been upfront and clear on all charges prior to any work being done. Additionally (and I have had a good amount of work done on my car) they have always managed to stay within the initial estimate. Nothing worse than being told that the car will be $500 then two to three calls later you end up picking up your car and paying $1200. I would and have referred people to this dealership and would continue to do so.