Reviews
I honestly didn’t expect to be approved for a car!
I honestly didn’t expect to be approved for a car!!! Thank you so much!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alex in the service department always makes sure my car
Alex in the service department always makes sure my car needs are taken care of. He is the reason that I have stayed with Clay Cooley.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything is excellent except for the fact that I paid
Everything is excellent except for the fact that I paid more than I was quoted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Prompt and friendly service.
Prompt and friendly service. Service advisor Kari was very helpful. Issue with the rattle under driver’s seat was solved. I did really appreciate the ride back to my home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KJ was great at communication.
KJ was great at communication. Would have liked a loaner but there were not any available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our Service Advisor was very helpful and informative.
Our Service Advisor was very helpful and informative. His communication was next level and I would recommend him to anybody looking to get their Volkswagen serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at VW Richardson!
I had a great experience at VW Richardson! The staff provided excellent attention, the facilities were modern and clean, and the service was top quality. They made the whole process easy and enjoyable — truly a dealership that cares about customers and delivers outstanding results every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex Treber did an awesome job taking care of my Atlas.
Alex Treber did an awesome job taking care of my Atlas. Thanks for the great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job.
Great job. Work done quickly and accurately. Vehicle was in excellent condition when returned to us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate KJ scheduling my recall service in a timely
I appreciate KJ scheduling my recall service in a timely manner and keeping me up to date on the status!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
