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Jerry Ward Autoplex

(1,600 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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I had a very positive experience when I purchased my...

I had a very positive experience when I purchased my Buick Endeavor from your dealership. Everyone was friendly and helpful during the process. My salesman was very patient and knowledgeable in explaining how to operate all the new equipment. I was allowed to test drive the car long enough to try it in the city as well as the highway. I was not pressured or rushed into a buy. I love my purchase !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Phenomenal customer service and competitive pricing. We...

Phenomenal customer service and competitive pricing. We love to buy local. Jerry always goes above and beyond to get the deal right. Best dealership around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had an AWESOME experience with Russ and Norman.

We had an awesome experience with Russ Thomas and Norman Lee. We have never worked with a team that valued their customers and gave such great customer support. During the process, they were patient and walked us through the steps of purchasing and found us a great vehicle in the right price range. We will definitely be going back and working with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service. Tony was a joy to work with....

Excellent customer service. Tony was a joy to work with. We are very satisfied and excited about our purchase. We will definitely come back..all the way from Missouri. 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience at Jerry Ward Autoplex got exactly...

Had a great experience at Jerry Ward Autoplex got exactly what I was looking for thanks to Norman Lee Matt Dunn ,Tim Long & Jerry Long

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Get place very friendly people working there. I love my...

Get place very friendly people working there. I love my beautiful 2015 chevy equinox lt. Everyone there are so friendly and polite. Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always great service. Wonderful people to do business...

Always great service. Wonderful people to do business with. Highly recommend Jerry Ward's for buying or having your vehicle serviced. Looking forward to doing future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying Experience

We had been looking around at different dealerships and on line at various places and ran across the vehicle we had been looking for. So we went to Jerry Ward's Autoplex and was greeted by everyone pretty much. Our salesman was Norman Lee who was outstanding. He went above and beyond to accommodate us. We drove the vehicle and loved it!! Norman explained how everything worked in the vehicle and then we spoke with Norman and Jerry Ward about the purchase. I had dealt with Jerry on buying a vehicle in the past and as usual he did not disappoint. We agreed and went on to the next part which was working with Todd Petty, Financing , who worked with us and explained everything we were doing and we were out of there in no time with our new vehicle. Thank you Jerry, Norman and Todd for your kindness, we had a great experience at Jerry Ward Autoplex .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service. They got me in the same day for...

Great service. They got me in the same day for maintenance on my car. They even picked up and returned my car while I was at work making my life easier!! Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

VERY GOOD

NUMBER ONE IN USE CAR SALE. VERY NICE TO THE CUSTOMER, AND THE PRICE IS OK .AND WILL MY FAMILY ABOUT HOW GOOD THE SALE PEOPLE ARE TO YOU.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.