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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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We came in with a nearly impossible situation (ANYWHERE...

We came in with a nearly impossible situation (ANYWHERE else, it would have BEEN!! ) and they were able to put us in the EXACT vehicle that we wanted! I was so nervous and I was SURE that we would be denied.. Because everyone knows life happens.. But Chris Mealer is the BEST car salesman! He was very knowledgeable about the vehicle and even about other vehicles we had been looking at. Everyone knows that the car buying experience can be a lengthy process, and he as well as everyone else there made sure that we were comfortable and felt at ease during the entire process! Russ Thomas and Tim Long were amazing! They worked hard to find a way to make this a possibility for us and pulled through with flying colors! Russ was very friendly, honest, and very funny! Tim was caring and extremely kind and he went above and beyond and worked hard to get the deal put through! Matt Dunn was great and worked with Tim to make sure we got the best deal possible, which was more than what we thought we would ever qualify for! Mr. Jerry ward was also super friendly and personally approved our deal! The ENTIRE team was warm and inviting! Everyone made a point to greet us with a smile and offered warm and inviting conversation! They really made us feel like family before AND after we signed the deal! Now we have the opportunity to restore our credit and we gained a family at the same time! We are so happy to be a part of the Jerry Ward family. So much so, that im sure they just got my family's business for years to come! Thanks guys... From the bottom of our hearts! You touched the stars for us yesterday!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a great experience. I would recommend them to...

It was a great experience. I would recommend them to anyone looking for a car. They let you choose and don't put you in what they want you to drive. They answer all your questions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Really nice and helpful staff! Made sure I understand...

Really nice and helpful staff! Made sure I understand everything and made sure I was happy! They worked hard getting me the deal I was looking for and a wonderful car!! Go see them! Tell them I sent you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent auto resources. They will find the car you...

Excellent auto resources. They will find the car you want and deliver it at discounted prices. You purchase a value added vehicle at a very reasonable price. Sales staff worked very hard to make the transaction a pleasant experience. Norman Lee, Todd Petty, and Tim Long are experienced sales staff and it is obvious they enjoy helping customers find what they are looking to buy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jerry Ward Autoplex was very helpful in helping find our...

Jerry Ward Autoplex was very helpful in helping find our 2018 Nissan Murano.Russ and Norman went the extra mile and made sure we were happy with our new vehicle.My wife and I highly recommend you give Jerry Ward Autoplex a try for your next vehicle purchase !!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Tony and Jerry Ward team for helping me drive...

Thank you Tony and Jerry Ward team for helping me drive off with a dream vehicle. I appreciate the hospitality of this team. It is a great feeling to be able to drive 4 hours and deal with honest and professional vehicle sales teams. Thanks - WBH

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

It was the best experience I've ever had at a car lot....

It was the best experience I've ever had at a car lot. Chris was super friendly and knowledgeable about the vehicles we looked at. We got off work at 4 in Paris and they stayed over to help us purchase our beautiful Dodge Dart. They even had the vehicle we wanted to see pulled to the building waiting on us to get there. Tim worked with us to get us the best deal possible during financing. We even left with a full tank of gas; I've never had a car lot do that before. Thank you so much Jerry Ward Autoplex, we will definitely be return car buyers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony and Tim were very helpful and kind. They made my car...

Tony and Tim were very helpful and kind. They made my car buying experience very fast and easy! I'll definitely come back to Jerry Ward Autoplex in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Norman is awesome to work with. He is so helpful and did...

Norman is awesome to work with. He is so helpful and did everything necessary to make sure I got the deal I needed.Thanks Norman!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone is very pleasant and helpful. They made buying a...

Everyone is very pleasant and helpful. They made buying a car unbelievably easy. I had an excellent experience! Tony and Russ even stayed late to help me get the car I wanted as soon as I could

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.