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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Great people. They worked hard to get me what I wanted....

Great people. They worked hard to get me what I wanted. So thankful and very excited that I got to drive off in my 2017 GMC Terrain. Big thank you to all of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great group of people!!

I love the hard work that everyone did to help make my purchase of my new truck possible. Mark, Matt, Tim, Todd, Jerry and anyone else behind the scenes...thank you gentlemen. Top notch service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just got our 2016 Nissan Pathfinder and we had the best...

Just got our 2016 Nissan Pathfinder and we had the best experience! We weren’t pushed or rushed and everyone was helpful exactly when we needed it. Chris helped my dream of having a 3rd row affordable vehicle come true and that made this mommas heart so happy! We will always be customers of Jerry Ward!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful and Friendly!!

I was looking for a SUV!! Mike Akers was very helpful in helping us to find a Great vehicle. I would recommend anyone to check out this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

My husband and I were just browsing toying with the idea of trading in my much beloved '14 Ford Fusion Titanium. Long story short, we ended buying a '15 Toyota Avalon Limited..what an awesome car. We weren't even thinking if an Avalon, but Mike our salesman brought it up and I am glad he presented that option. Financing was easy and quick. Everyone was very nice and pleasant to deal with. Thank you Mike!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic

Great experience. Made a phone call to Tony, made a deposit, wired the money, and two days later the car shows up exactly as promised.. Professional and honest.. Tony was super on communication and accuracy. I look forward to working with him again when needed in the future..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice guy

He kept me updated on the truck nice guy to deal with . He made me feel welcome can't beat him also he was very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jerry Ward is the place to go!!!

These guys are awesome! Tony is amazing!!! He’s worked with me for over a week, and could not have been more helpful or nice! Russ was wonderful as well!! Jerry Ward is the place to go!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

What a great group of guys to work with. Norman Lee, Tim...

What a great group of guys to work with. Norman Lee, Tim Long and Matt Dunn were awesome to work with. Love my 2017 Envision!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is my second vehicle to buy from this dealership. As...

This is my second vehicle to buy from this dealership. As soon as you walk in the door, great customer service begins! Mike has been very easy to work with, and goes out of the way to make sure everything is perfect! Thanks Jerry Ward Autoplex for being the Best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.