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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Great dealership and staff

Great staff. Went out of their way to help you pick out a great vehicle. Russ Thomas and Jerry ward was super nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Simply amazing!

I had an amazing experience with Jerry Wards Autoplex. They explained everything to me without hesitation. The staff was so friendly as well. They definitely made my vehicle purchase a comfortable one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Buying Experience!

Thank you to Matt Dunn and Todd Petty. What an awesome experience we had buying this vehicle. You guys are great! I will definitely be back to buy our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome dealership! I can’t thank them enough for all the...

Awesome dealership! I can’t thank them enough for all the trouble they went through to get me a new truck! I would definitely recommend them to anyone looking to buy a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best prices, best service, and best quality and condition...

Best prices, best service, and best quality and condition hands down. Not my first purchase from Jerry Ward and certainly won't be the last. Thank you Jerry, Tim, Norman, Amy and everyone! Completely satisfied as always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!

An amazing group of people at Jerry Ward's Autoplex! Everyone was extra friendly and eager to help and please the customer. Thank you Jerry Ward and Tony Dobson. Thank you to everyone that helped make our purchase an awesome deal. I will definitely return to Jerry Ward's for my next purchase! 😇

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time buying a car off a lot and it was smoother...

First time buying a car off a lot and it was smoother than expected! They really helped me! Got exactly what I needed! Special thanks to Chris he is super friendly and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you for making buying a car easy!! I am very happy...

Thank you for making buying a car easy!! I am very happy with my new to me car. Everyone that we talked to was helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyer from long distance

I came from 500 miles away and had pre negotiated a trade in. Everything went very smoothly and am very happy with the transaction. No surprises.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Internet search for Odyssey

We drove all the way from Metropolis to check out the van. Tony had it ready and waiting for us to test drive. The guys worked with my husband on trade in value and price. And I ended up with an awesome new-to-me vehicle :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.