Skip to main content

Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Experience!!

I want to say that Jerry Ward runs a quality business! His team is very friendly, helpful and knowledgeable! Tony Dobson did an outstanding job helping me with the purchase of this vehicle! Thank you Jerry Ward and Tony!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional and efficient staff!

Mike, Matt, and Tim were all great to work with. They offered a great price for the car we purchased and offered a fair value for our trade in. We were well pleased with how efficient they were in completing the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying my new car

I was looking for a new to me car but not sure what I wanted, I looked on line at the Jerry Ward Autoplex page so I could compare cars in the comfort of my home. I had narrowed my choices down to two and made an appointment online. Tony immediately contact me to set up an appointment that worked with my schedule. After driving a couple of vehicles I made my decision and the Jerry Ward Autoplex team worked with me to make sure I got the very best price. My experience was easy and I'm very happy with my purchase. I would definitely recommend Tony Dobson and the Jerry Ward Autoplex team to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service by professional staff

My husband took my car in because of a grinding noise when I applied the brakes. It was diagnosed, fixed and washed in 3 hours! He said everyone he met was very professional and friendly, especially Chase and Amy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Gift for our child

Thank you Matt and norman for helping us find the perfect car for our daughter. You guys are awesome. You all were great helping us surprise her with the car of her dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Car shopping made easy.

Loved the service. Tony took care of financing over the phone and I knew what my payment would be before I got there. He also had the perfect car for me ready for a test drive. I loved the car and took it home the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Recommended

They went above and beyond to make sure I comfortable with making my purchase and satisfied with my vehicle. They truly care about the customer. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best automobile dealership!

Who would ever think we would buy 2 vehicles a week apart, but that's what we did. Super thanks to Matt Dunn, who sold me my last vehicle! Matt, Tim and Mike went above and beyond to make my husband and me happy! They deserve 5 star rating in my book!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Buying our new vehicle was a great and easy process. Would highly recommend and would definitely go back. We are very pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good experience at Jerry Ward Autoplex

I had no idea what kind of car I wanted to replacey car which was old and needing repairs The finance manager, sales manager and a salesman all worked together to show and describe several different makes and styles of autos. My young friend helped too, and I finally saw and drove a beautiful shiny black car with all the bells and whistles. This was a used car which drove and looked new, and the finance manager worked out a great deal for me Everyone was so patient and knowledgeable, which I appreciated as I had never bought a car without my husband before. Furthermore, service is A+. Thanks to all who helped me. I love my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.