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Jerry Ward Autoplex

(1,600 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Bought a Dodge Charger

I would definitely recommend Jerry Ward Autoplex to anyone looking for a quality vehicle at a reasonable price. The staff is very helpful and do not pressure you at all. My salesman was Mike Akers but the other staff I dealt with were also very nice & helpful. Carol McCaleb Woods Milan, TN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Helpful staff. Answered all my questions. Made things easy to understand. Great variety of low mileage vehicles to choose from. Will be going back soon I hope.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesomeness!

This was hands down the best time buying a car I’ve ever had! Not only were Garrett and Russ super helpful and friendly, they treated me like family from the start. From staying after hours so I could test drive to (almost) buying pancakes and a box of steaks, they both made this truly a positive experience. I would definitely recommend Jerry Ward Autoplex to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome!!!

Russ and Matt are AWESOME!!!! Never had a problem and they were very accommodating. We will definitely do business again !!!! Great place to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful salesman and team I have ever experienced!!!!

Norman and Matt made buying a vehicle a quick and easy experience. I would recommend this place to everyone. Great vehicles to choose from and Mr Tim was a great finance man to work with and everyone was so easy to talk to. I will definitely go back for vehicles in the future!!! Jerry Ward is a great man and has great employees!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a used Chevy truck

Best place to buy in West Tennessee. I’ve eould recommend this to anyone . Have bought all my vehicles her since 1983 .give100% thank you Jerry Ward

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Walked out the owner of a new vehicle

I went to Jerry Ward's to find out if they had a vehicle in my price range and to see if they would be able to help me with financing. I ended up walking out with the keys to a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tony got us in an out and into a bigger family car

My husband and I stay busy. With two kids with busy schedules and my husbands 12 hour swing shifts at a steel mill and on an ambulance we needed to upgrade our small vehicle into a family car. For our van needs we came to jerry Ward autoplex after talking with Mr Tony Dobson and he was so nice!! We were in and out and so happy with our purchase!! Very professional and down to earth guy!! Definitely will recommend this salesman and business to all friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Russ is awesome!!!

If you need a new vehicle head over to Jerry ward autoplex Russ was great! He made sure I got the car I wanted and it was easy and fun! So glad he helped me!I LOVE MY NEW ESCAPE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer service professional and friendly

We dealt with Tony and were in and out!! Got exactly what we came for! Down to earth and very friendly and professional !! Will gladly recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.