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Jerry Ward Autoplex

(1,600 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Fantastic!! Couldn't be happier!!

They helped me find the perfect vehicle for my needs and were fair and patient with me. I couldn't be happier and I will be back for my next purchase in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience

Tony and the other folks at Jerry Ward's make buying a new car easy! There was an excellent inventory to choose from and Tony helped us find exactly what our family needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very informative and friendly

Experienced staff, fair prices, no bull just straight to the point. Informative and though friendly, not fake. Good experience overall. I would recommend them to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly, quick service.

I am very pleased with the service I received. All the employees are friendly and courteous. I have never had any problem with the service I have received. Looking forward to getting my next oil change for free. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome experience with Jerry Ward Autoplex

I would recommend Jerry Ward to anyone that is looking for kind, considerate people and especially works hard to get you in a vehicle! Service was quick and easy!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very helpful with me purchasing my first car

My mom has know Jerry for years and he has blessed us with every car we have had!! He is great, friendly, and he will not let you leave unsatisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jerry Ward Autoplex

Jerry Ward Autoplex is a great place to buy a car. This was my first time buying a car and Tony Dobson was very helpful and reasonable with everything I had going on. I would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick and easy!

They made everything quick, easy, and stress free! Huge selection of great vehicles, too! I definitely recommend them! As indecisive as I am, they worked with me and made sure I was happy even after I left. They went above and beyond even after I made my purchase. I wish everything was as easy as they made it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Satisfied customer

We had been looking for a truck and asked Russ Thomas to let us know if he found one meeting our specifications. He called on Wednesday afternoon and said he had one he thought we would like. We went to see it and liked the truck. The whole transaction was quick and went smoothly from start to finish. Everyone was really helpful and friendly. We were able to get a good truck at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing customer service!!

great customer service tony and Russ fixed us up with exactly what we wanted and they stayed over late to make sure we got into the car we wanted. We are very happy and very thankful for the opportunity to do business with Jerry wards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.