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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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The team was friendly and easy to work with! We drove...

The team was friendly and easy to work with! We drove several hours, but we mostly had the deal done prior to driving. They honored everything we had previously discussed and then some.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jerry Ward haS Earned an A with me for Attention to good...

Jerry Ward haS Earned an A with me for Attention to good deals All great vehicle s A One from beginning to end A Great Deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I talked with Tony and Russ today at Jerry Ward they was...

I talked with Tony and Russ today at Jerry Ward they was both very helpful, honest and patient during the process would definitely recommend them If you have any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Welcoming environment and there to assist in any way

Everyone was so kind and helpful throughout the process. I struggled making a decision on which vehicle I wanted. They were so patient with me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was looking for a vehicle. I was not successful at all....

I was looking for a vehicle. I was not successful at all. Until I called Jerry Ward's. Mr. Mark Breeden & Russ Thomas was very helpful. From the time I talked to him on the phone and via email. I got nothing but the best care. I recommend anyone who is looking for a new car, this is the best place. They do go above and beyond to get you in a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My experience was good and the process did not take...

My experience was good and the process did not take long.everyone that was involved in the sale was great.they were very straight forward

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We feel they go far above and beyond expectations. They...

We feel they go far above and beyond expectations. They all work as a team to meet the common goals of the customers. Very outgoing and friendly people. "GETTER DONE"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony and the whole staff were very friendly. They acted...

Tony and the whole staff were very friendly. They acted like we have been friends forever. Tony went above and beyond to get me into my car, all through text! All I had to do was show up drive and sign! Thank you Tony.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional and friendly highly recommended. Mark...

Very professional and friendly highly recommended. Mark Breeden helped make my experience smooth. He stayed in contact with me even after the deals was made to answer any questions I had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful people and place to buy a vehicle from tony was...

Wonderful people and place to buy a vehicle from tony was a great salesman and Russ was a great financial person would recommend anyone looking to buy a vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.