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Jerry Ward Autoplex

(1,600 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Folks this is an awesome place to buy your next vehicle!...

Folks this is an awesome place to buy your next vehicle! All of the staff love what they do and are here to help, special thanks to Tim Long “ the man” Jerry Ward, shoutout to Norman Lee and Matt Dunn each and everyone of you provide excellent customer service. Stand proud y’all! I will be returning for my next purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at Jerry Ward Autoplex. Buying a...

I had a great experience at Jerry Ward Autoplex. Buying a car is usually very stressful for me. Mark Breeden went above and beyond my expectations creating a stress free experience throughout the whole process. He was always available for questions as well and good communication was very key to this event for me. This dealership is also blessed with such great teamwork as well. Their cooperative efforts exhibited throughout the workplace were exceptional and this aspect made my transaction go smoothly. I was always greeted with a smile every step of the way. Matt Dunn did a wonderful job at trying to get the most for my trade-in while Tim Long made sure the financing aspect was seamless. When I drove off the lot, not only had my car been detailed with a full tank of gas, my registration and my insurance had also been finalized. They even helped me get my other car to my husband, so he had a way home from work which also made for a great day. Wow! The attention to every detail was phenomenal. 5 stars to Jerry Ward Autoplex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was probably one of the most hassle-free car buying...

This was probably one of the most hassle-free car buying experiences I've ever had. I would definitely recommend this dealer to anyone looking for a good used vehicle at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience and a very friendly staff! The next time...

Great experience and a very friendly staff! The next time I'm in the market for a vehicle I will definitely choose Jerry Ward Autoplex.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best experience ever buying a car! If I could give a...

The best experience ever buying a car! If I could give a 10 * I would! Thank you Chris Mealer for working so hard to find EXACTLY what I was wanting. What a great team at Jerry Ward Autoplex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had the most amazing experience on the lot. Thank you...

I had the most amazing experience on the lot. Thank you to the entire staff of people. You are all amazing and helpful. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

So very pleased with my first SUV perchased there a few...

So very pleased with my first SUV perchased there a few years ago.Decided to return to the Dealership to buy my next vehicle. Proffesional staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We love our new car. Thank you all so much. Thank you for...

We love our new car. Thank you all so much. Thank you for delivering us our beautiful new ride all the way to Charlottesville Va!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony worked very hard to make sure I got a good car at a...

Tony worked very hard to make sure I got a good car at a good price. The car was very clean and tank was full of gas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a pleasure buying a vehicle from here and working...

It was a pleasure buying a vehicle from here and working with Tony. I would buy another vehicle from here. Thanks you Tony for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks Shawn, you are the man! Tony Dobson