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J & S Mitsubishi

(205 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–12:00pm
Sunday Closed Closed
New (609) 964-5937 (609) 964-5937
Used (609) 964-1190 (609) 964-1190
Service (609) 964-1193 (609) 964-1193

Reviews

(205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The transaction was excellent. Justin Drzal was cordial...

The transaction was excellent. Justin Drzal was cordial and accommodating, I would definitely recommend others to visit your dealership. This is the second car I purchased in the late 18 months and find your dealership great to deal with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We strive for happy customers.

I found the car, called Tony and went and got my car!! It...

I found the car, called Tony and went and got my car!! It was seemless. They were helpful and patient. I was in an out within 3hrs, driving the car of my dreams!! Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brought tuck for service 1 week after purchase. Tech...

Brought tuck for service 1 week after purchase. Tech damaged wheel tried to hide it. Returned truck with greasy finger prints on hood and fender

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

J&S Mitsubishi on Olden Ave is really good at serving the...

J&S Mitsubishi on Olden Ave is really good at serving the people and Servicing my car, I’ve had no issues with the car that they didn’t take care of Thanks J&S

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Ron! We appreciate you and your business.

As a very educated consumer and knowing most of the car...

As a very educated consumer and knowing most of the car market I was very happy with price and efficiency. Minimal slick talking and sales pressure which was refreshing. Didn’t try and bs me. Answered all my questions and no hidden fees or hidden mark ups. Was looking for a a very specific model Jeep and they had the best price nation wide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. Enjoy your new vehicle.

This was a very easy, efficient transaction. The car is...

This was a very easy, efficient transaction. The car is in excellent condition, and was delivered with a full tank of gas. Everyone was wearing a mask, which I appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. Enjoy your new vehicle.

This was my second time purchasing a car in my life. Tony...

This was my second time purchasing a car in my life. Tony was great and straight forward to work with. I highly recommend this dealership as they have really great cars of all makes and models. So if you are looking for a great pre-owned car that is not a Mitsubishi, I would highly recommend J & S. It is work the trip no matter what part of Jersey or PA you are coming from. I will probably be servicing my car at this facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. Enjoy your new vehicle.

This was my first time purchasing a car from a real...

This was my first time purchasing a car from a real dealership & all the staff exceeded my expectations. The process was fast majority was communication via email and phone and sending in documentation. They got me approved and all I had to do was go and sign and test drive! They junked my old car for me! Now how convenient is that! Everyone was nice and took precautions to stop the spread of covid. I felt safe. They were all thorough and fast. My family says thats the fastest they seen someone purchase a vehicle from a dealership! They don't overcharge either! They got me approved with the bank & I can finally keep building my credit riding my new whip! Thanks yall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words! We try hard to keep our customers happy and are glad to have you as our customer. See you at the first oil change.

Would not recommend dealing with them

After receiving several calls to come in and have them appraise my trade in, I finally made an appointment. After some negotiation, we arrived at a number I was comfortable with. They had asked me to resolve an issue with the mileage due to an error at a dealership the vehicle was serviced at. The very next morning I updated them to let them know it was resolved. Had set up to come in that day to make the trade. Took a half day off at work to make it happen. After I had already left to start the process they contact me and back out of the deal. This is shady business practices and poor management. Don’t deal with them because they do not hold their word I was skeptical on dealing with them in the first place because of things I have heard, now I know for sure that you need to avoid them at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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After receiving several calls to come in and have them...

After receiving several calls to come in and have them appraise my trade in, I finally made an appointment. After some negotiation, we arrived at a number i was comfortable with. They had asked me to resolve an issue with the mileage due to an error at a dealer the vehicle was serviced at. The very next morning I updated them to let them know it was resolved. Had set up to come in that day to make the trade. Took half day off at work to make it happen. After i had already left to start the process they contact me and back out of the deal. This is shady business practices and poor management. Don't deal with them because they do not hold their word. I was skeptical on dealing with them in the first place because of things i've heard. Now i know for sure you need to avoid them at all cost.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.