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J & S Mitsubishi

(205 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–12:00pm
Sunday Closed Closed
New (609) 964-5937 (609) 964-5937
Used (609) 964-1190 (609) 964-1190
Service (609) 964-1193 (609) 964-1193

Reviews

(205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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One of the officials at J&S AutoHaus Group gives out...

One of the officials at J&S AutoHaus Group gives out misleading promises and lacks the customer’s best interest. Maintenance and service on my used car have been proven great thus far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

J & S was Great

From the moment I called ever thing went smooth, Justin helped me and got back to me right of way. He answered all my questions and got back to me several times. When I went to my appointment every one was very nice and not pushy like you find at other car dealers . Justin helped me with the whole process right to the end. And even the credit office that did my paper work was very nice and very easy . I will purchase more cars from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AWESOME

Tony is the salesman who helped me when I went to the dealership, he was awesome to work with and straight forward. These guy are super nice easy and easy to work with. I have some credit issues and did not think I would be able to buy a new car used maybe but not new. Well they got me into a brand new Outlander..YAYYYYY. I would recommend J & S Mitsubishi to EVERYONE..THANKS GUYS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best auto purchase experience ever!

Purchased a sweet Toyota Highlander here recently and it could not have been any easier. I started my search at J&S about a month ago for the simple reason that they had several models I wanted to test drive and compare all in one place. They were very accommodating and not at all pushy. I drove 4 different vehicles that day and checked out several more on the lot. After more research, I narrowed my search to the Highlander. I usually go for CPO vehicles, but this one was exactly what I wanted and I couldn't find a similarly equipped model at any of the Toyota dealers. I contacted the local Toyota dealer to see if they would certify someone else's vehicle. They said they don't do that, but told me they could give it a very thorough once over for $135. I thought that was a great alternative. Justin at J&S was super accommodating. I picked up the vehicle from their Ewing location and dropped it off at the Toyota dealer. An hour and a half later, the Toyota service department called and said they had never seen such a "pristine" specimen and that if the price was right, I' should not hesitate to buy this vehicle. The car was priced very reasonably - even a little below market, so there was no need to haggle. Justin remained patient while I worked out financing and when I picked the vehicle up, he had everything ready to go and I was in and out in under 15 minutes. This will be my first stop always when looking for a next vehicle in the future. Thanks Justin - it really was a pleasure doing business with you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience with J&S AutoHaus/J&S Mitsubishi!...

Had a great experience with J&S AutoHaus/J&S Mitsubishi! With social distancing rules in place my Salesman Tony Nguyen went out of his way to get as much done by phone and email so when I got to the dealership I was in and out in about 30 minutes with as little close interaction as possible. I thought the vehicle price was very fair and they had my vehicle clean and fueled and waiting for me right out front when I got there. Thank you again for a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great value. Great service.

Justin could not have been more professional. The dealership did exactly what they promised when they promised. I got a good value and I was in and out in no time. Thank you for the beautiful vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No Surprises

Attempted to purchase a vehicle from different dealer a few years ago, had terrible experience with shady salespeople (used a "hotmail" account) and hidden fees. Was expecting a similar experience but was pleasantly surprised at how easy the deal went. Test drive easy, no hard sell but not much movement on price (auto was priced pretty low already according to KBB/Edmunds). I was OK with price and no haggling. Financing from WellsFargo was a rate that was expected. Finance person (Abe) explained the contract in detail. About two hours total door in to drive away. Minor improvements could be made on speed of financing and final prep, but overall a stress free experience. Lot and showroom is pretty basic, but price and service make up for it. Tony the salesperson followed up diligently, even though the COVID outbreak was changing retail hours daily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Money Mike was very helpful and professional

Money Mike was very helpful and friendly with getting my car the tires and service required. I visited the facility 2 or 3 times since my purchase and each experience has been pleasurable, professional and JS is my preferred service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Management was very professional and worked with you...

Management was very professional and worked with you until u were satisfied and got what u wanted i would recommend them to family& friends great job guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Blessing

My Husband and myself came in based off a radio ad. My car of 5yrs had just died. So I was in need of a car. My intentions was to get a used car. But I ended up walking out of there with a new 2020 Mitsubishi Outlander. Never in my wildest dreams did I think I could get a brand new SUV. The customer service there was outstanding. Everything was explained very well. The whole process was smooth. I would recommend anyone of my close family and friends to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.