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Porsche West Broward

(411 reviews)
Visit Porsche West Broward
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (866) 984-0813 (866) 984-0813
Used (866) 984-0816 (866) 984-0816
Service (888) 834-6807 (888) 834-6807

Reviews

(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche West Broward from DealerRater.

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courteous and knowledgeable staff. very professional and...

courteous and knowledgeable staff. very professional and helpful. would definitely recommend to any friends looking to purchase a Porsche in the miami area. fantastic service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, John, At Porsche West Broward we thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear about your recent visit. We deeply appreciate your recommendation. We hope to continue to assist with all your future automotive needs.

I found Mickael Mirica to be a superb expert advisor on...

I found Mickael Mirica to be a superb expert advisor on Porsche matters. He was professional, kind and courteous. He is a great credit to Porsche.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for the great review for Mickael and our team! We're happy to know you had a great experience. Let us know if there is anything else we can do for you.

Misleading Salesman!

I was looking for an SUV for the N. Carolina mountains, with the option of automatic bright headlights. That is the one option I need because I'll be driving on the mountain roads, in pitch black, and you cannot see. I told this to my Salesman Dominic Sparacino. He told me this particular Porche Cayenne had it. So I purchased it on March 18th, 2021. I had asked Dominic how to operate the vehicle and he told me to go to YouTube! You would think the Salesman would know how to operate the car or, maybe, he didn't want to bother telling me. Anyway, a few days later, the only option I wanted was not in the SUV and, come to find out, it does not even exist in Porches, period! I've been an owner of Lexus, Mercedes, Jaguar and Maserati, as far as luxury cars go. The salesman had never lied or mislead me to buy a car. I am very unhappy about this purchase. I would stay clear of Porche West Broward, and definitely Dominic Sparacino!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johnny, I would like to learn more about your experience with a member of our team and your concerns over the information provided. Providing excellent customer service is our main goal and I would appreciate the opportunity to discuss this further with you. Our team will be reaching out if they have not already, and we look forward to turning around your experience. Thank you! -Taylor Moen, tmoen@penskeautomotive.com

Excelente atención nunca antes había echo un negocio tan...

Excelente atención nunca antes había echo un negocio tan transparente que desde la primera oferta del negocio era lo que queríamos y el vendedor muy profesional y paciente una atención de 5 estrellas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for visiting Porsche West Broward, Carlos. We are happy to know that you enjoyed our services. We look forward to working with you again.

From the receptionist, the sales person Alberto , to the...

From the receptionist, the sales person Alberto , to the finance manager Kevin it was a great experience to purchase two cars last weekend at Porsche of West Broward . Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so helpful and knowledgeable during your experience here at Porsche West Broward! Please let us know if there is anything else we can do for you; we are more than happy to help!

My wife and I traveled from Nevada to purchase this...

My wife and I traveled from Nevada to purchase this Porsche. This was the only dealer I could find this particular vehicle in the spec that I wanted. From the beginning Dominic went more than above and beyond to make this purchase possible, smooth, and seamless. This is my fourth Porsche purchase and I wish I’d known about Dominic and Porsche west Broward prior. I hope that we have the opportunity to work with Dominic and this Porsche dealer again in the future. It is most definitely worth traveling across the country to work with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! Wow, what a great distance to reach us! We're so glad your cross-country trip was worth your time with our Sales Team at Porsche West Broward. We definitely aim to put our best feet forward wherever our customers are, in person, online, or on the phone. Yes, do visit us again for your fifth BMW!

I was given a loaner car for my use while my car was...

I was given a loaner car for my use while my car was serviced. Everybody was very courteous, helpful. It didnt take long to get my car which was impecable. Very pleased

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ana, thank you for taking the time to share your great experience with Leo in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Porsche West Broward.

Great service at Porsche West Broward. I trust my...

Great service at Porsche West Broward. I trust my service advisor who is very professional, knowledgeable and friendly. My car is kept in top shape!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Pomerols, we're happy to hear you had such a positive experience with Leo! Thanks again for taking the time to leave us this information about your recent visit. Take care!

I needed My car back and relatively fast manner Mark my...

I needed My car back and relatively fast manner Mark my service advisor made sure that happened. He also make sure the car came back clean and sanitized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Todd, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

They are a very nice dealerships. Leo is a very nice...

They are a very nice dealerships. Leo is a very nice service person. The only thing is it is hard to get a loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for sharing your experience. We appreciate you choosing Porsche West Broward!