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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

(7,106 reviews)
Visit Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 12:00pm–9:00pm 7:00am–6:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 12:00pm–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 984-8628 (866) 984-8628
Used (866) 953-5060 (866) 953-5060
Service (678) 268-6151 (678) 268-6151

Reviews

(7,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth from DealerRater.

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I seen truck when I rode by I got with Brandon on the

I seen truck when I rode by I got with Brandon on the purchase he worked hard for me and gave me a fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We know you are going to absolutely love your new truck! Thank you so much!

One of the best experiences I have had.

One of the best experiences I have had. Very knowledgeable and helpful during the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Will has a ton of product knowledge and puts it to great use everyday!

The service is very good they got me in they got me out

The service is very good they got me in they got me out very quick this time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We strive to make things as quick as possible! Glad to hear to we made things easy!

The entire buying process was super easy!

The entire buying process was super easy! I went there for a specific vehicle, and they also have a great selection to choose from.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We had a blast working with you Jake! Thank you so much or your business!

Had a pretty good experience with this dealer & our sales

Had a pretty good experience with this dealer & our sales man Will did a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad to hear you had a great experience Nina! We look forward to taking care of you for the many years to come!

Definitely made the process of buying my 2022 scat pack

Definitely made the process of buying my 2022 scat pack easy , the sales person (Ariana ) was very helpful & knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on the scat pack Manuel! We had a blast working with you!

My sales person Ariana made it easy & fast to purchase my

My sales person Ariana made it easy & fast to purchase my 2022 charger scat pack ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on the scat pack Manuel! We had a great time working with you brother!

Great service.

Great service. Rashad the salesman is excellent. Second purchase and no disappointments. I will be back for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means the world to us David! Thank you so much!

Sale person Janice was a Dictator, DO NOT use her.

Sale person Janice was a Dictator, DO NOT use her. Whatever I asked her she told me it was final. Example: internet price says $28,888 in dealership price was $33,339 when I asked her why to prices she said the ,33,339 is the price and can’t go down to 28,888. She just wanted me to say yes to everything and not dislike a thing even if I was not happy at it General sale manager was wonderful, Don’t not get the door and hood scratch protection package. The guy who does it doesn’t know what he’s doing. Buy it from Amazon and DIY/ DYI L. Mine started pealing of the same day took it back for 2 days and still did not get it right. Just be careful when you get there. I will get another vehicle from the the wrangler and RAM but will get new sale person. Hope by then Janice will be gone.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Anthony! My General sales manager will be reaching out to you today to see what we can do to resolve this issue! Hope to speak with you soon!

Loved The Service provided to me everyone was very

Loved The Service provided to me everyone was very helpful and understanding was also placed in a very great vehicle I recommend this dealership for anyone seeking a reliable car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear we were able to help out! Please dont hesitate to let us know how we can help out in the future!