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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

(7,106 reviews)
Visit Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 12:00pm–9:00pm 7:00am–6:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 12:00pm–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 984-8628 (866) 984-8628
Used (866) 953-5060 (866) 953-5060
Service (678) 268-6151 (678) 268-6151

Reviews

(7,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth from DealerRater.

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The staff were helpful, professional and addressed my

The staff were helpful, professional and addressed my needs each time I visited the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It makes us so happy to hear we were able to give you a great experience! Thank you so much for your business, and please let us know how we can help out in the future!

She had me waiting in line 30 minutes just to tell that I

She had me waiting in line 30 minutes just to tell that I needed an appointment for a regular oil change. I was always told otherwise, express oil changes could be walk ins and I didn’t need appointment for them. I was dissapointed that I had to wait 30 minutes and I had my ride back home waiting too.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so sorry to hear about your experience with us! Please reach out to us @ 770-495-6100 so we can try to come to a resolution for this issue! My name is Taylor and i hope to hear from you soon!

great attention and service since the first moment he

great attention and service since the first moment he started talking to us , can’t complain at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review!

Service was very kind and worked very nice.

Service was very kind and worked very nice. I like this dealer and have my car here again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

A lot of selections at great prices.

A lot of selections at great prices. Brandon Hawthorne helped me find the truck I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on the new truck! Please let us know how we can help out in the future!

Great experience.

Great experience. Very helpful and knowledgeable staff. Would definitely use them again. Quickest experience i've had in a while for car dealing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

fast, friendly service and good price!

fast, friendly service and good price! we will recommend this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

I would highly recommend requesting Brady Sullivan as

I would highly recommend requesting Brady Sullivan as your sales advisor. He was extremely knowledgeable about his products and made the process quick and easy. Brady provided excellent customer service before, during and after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

It was one of the quickest vehicle purchases that I have

It was one of the quickest vehicle purchases that I have ever made. They gave me pretty much what my trade in was worth and they really worked with me on the down payment. 👌🏾👍🏾

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear we made things quick and easy for you Anthony! Thank you so much for giving us the chance to earn your business!

Service department is terrible!

Service department is terrible!!!! The upsale for figuring out a repair 100% explained ahead of time is mind blowing. Car comes back in worse drivable conditions that prior to dropping it off. Service Forman Darren Daren Darin (how ever you want to spell it) is a condescending, argumentative, unprofessional waste of payroll who can teach coach or train service techs, nor agree that they were wrong! My vehicle is STILL awaiting to be finished two weeks later… Besides that, my vehicle purchases process was great!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! It is never our intention to make you feel this way and we would love to help in anyway we can! Please give us a call @ 770-495-6100 so we can help resolve this issue!