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Lorenzo Ford

(841 reviews)
Visit Lorenzo Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:30pm
Sunday 11:00am–7:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 264-7709 (877) 264-7709
Used (866) 540-7782 (866) 540-7782
Service (866) 956-0482 (866) 956-0482

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lorenzo Ford from DealerRater.

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Maynel Garcia Amazing Employee

Maynel Garcia is an amazing employee working at Lorenzo Ford of Homestead, I strictly asked him what I was looking for and he quickly did his best to find the truck for me, this was my first truck and I couldn’t be more happy, thanks to Maynel Garcia!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joshua, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

The Best Car Dealership Nice Facility Awesome ……..

Jesse is a good salesman very helpful and very patient was eager to help. The best salesman I met nice work thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Muy agradecido con el señor Mainel

⭐️⭐️⭐️⭐️⭐️ Muy bien atendido y contento x mi carro fue una excelente compra y muy bien atendido x el señor Mainel q me ayudo a escoger mi nuevo carro mi familia y yo le agradecemos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hola Albaro, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. En Lorenzo Ford, valoramos a nuestros clientes y esperamos verlo en su próxima visita. ¡Cuídate!

Servicio excelente

Mario Machado mi vendedor servicio excelente definitivamente recomendable a amigos y familiares encontré lo que buscaba Ford explorer en un precio excelente y en buen estado

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hola Oscar, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. Tratamos de brindarles a todos nuestros huéspedes un gran ambiente y un servicio de clase mundial en el que puedan confiar.

exelente servicio mario gracias muy respetuoso

fui recibido por mario y que buen costumer service tiene y sorprendido con el conocimiento sobre los carros que tienen ala venta exelente servicio ademas de muy respetuoso

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hola Alan, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. Nuestro equipo está dedicado a brindar un servicio de primera calidad, y nos alegra saber que su experiencia reflejó esto.

Lorenzo ford Homestead made my car buying experience as

Lorenzo ford Homestead made my car buying experience as easy as breeze, sales Rep Wilma was very helpful I really appreciate this team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

My experience in Lorenzo Ford was great due to the unique

My experience in Lorenzo Ford was great due to the unique and owesome service of Wilma Monsalve provide me !!!! I highly recommend the service of Wilma, it was a great experience in Lorenzo Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gracias hermano excelente servicio y profesionalidad me

Gracias hermano excelente servicio y profesionalidad me brindo Luis Martin, muy contento con mi nuevo carro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Encantada con el servicio del vendedor Luis Martin muy

Encantada con el servicio del vendedor Luis Martin muy atento y profesional, gracias por tu ayuda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealer

“I really appreciate Adrian for taking care of me and assisting me on my car journey!” Would recommend highly to anyone else to pass by.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Moise, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!