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Lorenzo Ford

(841 reviews)
Visit Lorenzo Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:30pm
Sunday 11:00am–7:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 264-7709 (877) 264-7709
Used (866) 540-7782 (866) 540-7782
Service (866) 956-0482 (866) 956-0482

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lorenzo Ford from DealerRater.

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Lorenzo Ford is a very helpful dealership ........

My overall experience is always good when I go to Lorezo Ford. The last time I was there Adrian helped me and he was super helpful. Thank you Adrian

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Christina, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I really liked the place and Maynel is very good.

I really liked the place and Maynel is very good. Charismatic, informative and professional. It is not the first time he has advised me and as always, he did it wonderfully.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Estoy muy complacido con la atención y servicios, quiero

Estoy muy complacido con la atención y servicios, quiero hacer mención particularmente a Maynel porque me asesoró de manera eficaz y muy amablemente. Gracias por todo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Muchas gracias por todo.

Muchas gracias por todo. Excelente Maynel que me atendió y me explicó todo a fondo y con honestidad! Estoy realmente satisfecho con la atención. ¡Volveré pronto! Un saludo a Maynel aquí. Confío en él completamente.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr. Maynel is a professional and a wonderful worker. He

Mr. Maynel is a professional and a wonderful worker. He gave me a tour and I felt very comfortable with him. 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had been shopping around for a Bronco sport for a

I had been shopping around for a Bronco sport for a while. I was not having luck coming across one found two at lorenzo Ford and I called and spoke to Stepahnie and Alfredo in Sales. Right off the bat Stepahnies energy was great!!! Alfredo was quick, efficient, very helpful, and very friendly, which made the sales process a great experience. My husband and I drove from the Keys to purchase this car, which was well worth it... When time comes I will be buy from Lorenzo ford !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Maynel me ayudó mucho con la información que necesitaba,

Maynel me ayudó mucho con la información que necesitaba, todo el personal es muy agradable sin embargo tengo que resaltar a Maynel por su presencia tan amena y su atención.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I WANT TO SHARE THE EXCELLENT EXPERIENCE I HAD WHEN I

I WANT TO SHARE THE EXCELLENT EXPERIENCE I HAD WHEN I PURCHASED MY 2022 FORD F-150 FORM LORENZO FORD. SALES CONSULTANT ALFREDO WENT ABOVE & BEYOND TO MAKE SURE THAT I WAS COMPLETELY SATISFIED. I AM THE KIND OF CUSTOMER THAT DOES NOT LIKE TO BE HAGGLED WITH, ASK A LOT OF QUESTIONS AND I CAN BE A BIT DEMANDING AT TIMES. (HE HAS WONDERFUL PATIENCE TOO). HE MET MY EXPECTATIONS ALL TO A T. WHEN IT IS TIME FOR ME TO PURCHASE I WILL BE BACK TO LORENZO FORD .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had a good experience with my salesperson Jesse.

I had a good experience with my salesperson Jesse. He made the experience almost painless with the pricing. He went out of his way to make sure I got everything I wanted and needed. I would buy from them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was helped by Andy Sanchez.

Was helped by Andy Sanchez. Amazing service at the dealer from everyone, would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.